Software

This is AI speaking: what Uniting NSW.ACT's voice bot tells us about the future of call centres

This is AI speaking: what Uniting NSW.ACT's voice bot tells us about the future of call centres

The aged care provider is using AI to answer some calls from elderly clients.
William Maher Dec 18 2025, 6:52PM Software
ASX outage deepens investors' doubts over tech overhaul

ASX outage deepens investors' doubts over tech overhaul

Facing questions from investors and market participants.
Christine Chen and Scott Murdoch Dec 4 2025, 1:49AM Software
AWS unveils new 'frontier agents' focused on improving software development lifecycle

AWS unveils new 'frontier agents' focused on improving software development lifecycle

Kiro autonomous agent, AWS Security Agent, and AWS DevOps Agent.
Jason Pollock Dec 3 2025, 5:34PM Services
How Company-X rode the VR training wave from NZ to global success

How Company-X rode the VR training wave from NZ to global success

Exemplified by a new deal with a global defence company.
Ben Moore Dec 3 2025, 4:00AM Services
Photos: Kaseya Connect Asia Pacific 2025

Photos: Kaseya Connect Asia Pacific 2025

Recapping the Sydney MSP talk and tech-fest in pictures.
Zoom plans AWS Marketplace launch, MSP focus for Australia

Zoom plans AWS Marketplace launch, MSP focus for Australia

Plus an increased focus on training.
Ben Moore Nov 26 2025, 11:47AM Services
Phocas' CEO on the journey from bootstrapping to selling to private equity

Phocas' CEO on the journey from bootstrapping to selling to private equity

The Australian SaaS company was sold to Accel-KKR earlier this year.
Ben Moore Nov 19 2025, 4:00AM Software
Law firm Holding Redlich integrates tool for legal drafting within M365

Law firm Holding Redlich integrates tool for legal drafting within M365

Integrates agentic AI with LexisNexis legal research content and shared internal knowledge.
Jason Pollock Nov 13 2025, 5:45PM Services
Microsoft, OpenAI deal frees ChatGPT maker to move away from nonprofit roots

Microsoft, OpenAI deal frees ChatGPT maker to move away from nonprofit roots

Microsoft and OpenAI announced a restructuring deal on Tuesday.
Deepa Seetharaman, Stephen Nellis and Deborah Mary Sophia Oct 29 2025, 2:21PM Software
Microsoft names CEO to run commercial business, Nadella to focus on tech

Microsoft names CEO to run commercial business, Nadella to focus on tech

Chief Commercial Officer Judson Althoff will take on expanded role.
Staff Writer Oct 3 2025, 5:19PM Finance
Impact Awards: SixPivot stops online abuse in its tracks with Social Protect

Impact Awards: SixPivot stops online abuse in its tracks with Social Protect

Removing millions of abusive comments across platforms.
Ben Moore Oct 2 2025, 3:47PM Software
Excite wins Nuix solutions contract with Australian regulator

Excite wins Nuix solutions contract with Australian regulator

Valued at $1.35 million over 12 months.
Jason Pollock Sep 25 2025, 11:00AM Software
WA govt department looking for ERP solution

WA govt department looking for ERP solution

To streamline and integrate core business processes.
Jason Pollock Sep 18 2025, 2:55PM Services
Microsoft to use some AI from Anthropic in shift from OpenAI

Microsoft to use some AI from Anthropic in shift from OpenAI

A sign that the software firm is diversifying its artificial intelligence portfolio.
Staff Writer Sep 15 2025, 10:36AM Services
JFrog introduces product to help DevOps and security teams govern enterprise applications

JFrog introduces product to help DevOps and security teams govern enterprise applications

JFrog AppTrust.
Jason Pollock Sep 10 2025, 4:06PM Software
WA local government looking for MS 365 solutions provider

WA local government looking for MS 365 solutions provider

To digitise a minimum of 75% of the Shire’s core operations within 18–24 months.
Jason Pollock Sep 7 2025, 6:36PM Software
Zoho ANZ boss attributes local growth to channel

Zoho ANZ boss attributes local growth to channel

Also talks up customers asking for purpose-driven AI agents.
Ben Moore Aug 29 2025, 10:37AM Software
Australian ERP and analytics software provider Pronto Software partners with IBM

Australian ERP and analytics software provider Pronto Software partners with IBM

To enable the integration of agentic AI into its Pronto Xi ERP platform.
Jason Pollock Aug 12 2025, 5:49PM Software
Kyndryl teams with Nova Intelligence on SAP migrations and modernisations

Kyndryl teams with Nova Intelligence on SAP migrations and modernisations

Using agentic AI solutions.
Jason Pollock Aug 7 2025, 6:02PM Software
CentrePal earns Teams Contact Centre Unify certification

CentrePal earns Teams Contact Centre Unify certification

Allowing for new features for its contact centre platform.
Ben Moore Aug 4 2025, 1:20PM Software

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