Recent articles by Staff Writer

Riverbed releases agentic IT self-service support tool

Riverbed releases agentic IT self-service support tool

Deploys into Microsoft Teams and other enterprise systems.
Staff Writer Dec 10 2025, 12:47PM Services
Photos: MSP Index Sydney 2025

Photos: MSP Index Sydney 2025

See who was spotted.
Staff Writer Dec 9 2025, 9:06PM Photos
Empowering Sustainability: Schneider Electric's Dedication to Powering Customer Success

Empowering Sustainability: Schneider Electric's Dedication to Powering Customer Success

Schneider Electric helps organisations make real progress on their sustainability goals by supporting every stage of the journey towards value chain decarbonisation.
How ISVs and Partners Turn Innovation into Impact

How ISVs and Partners Turn Innovation into Impact

Business is stressful at all times, but there is a particularly deep, more existential stress faced by NGOs, charities, and social enterprises.
Photos: Kaseya Connect Asia Pacific 2025

Photos: Kaseya Connect Asia Pacific 2025

Recapping the Sydney MSP talk and tech-fest in pictures.
Subnet's 'cost neutral' managed services ambition

Subnet's 'cost neutral' managed services ambition

Reshaping how it operates and what it sells.
William Maher , Staff Writer Dec 1 2025, 3:00AM Services
MSP Index Roadshow heads to Sydney

MSP Index Roadshow heads to Sydney

December 4.
Staff Writer Nov 24 2025, 2:47PM Strategy
Photos: 2025 Citrix Partner Appreciation and Awards

Photos: 2025 Citrix Partner Appreciation and Awards

More than 50 partners gathered for a day of recognition and connection.
Staff Writer Nov 20 2025, 4:50PM Photos
Guiding customers on the uneven path to AI adoption

Guiding customers on the uneven path to AI adoption

Partners’ role in moving from hype to practicality
Staff Writer Nov 20 2025, 12:05PM techpartner talks
Astrotel launches autonomous network monitoring solution

Astrotel launches autonomous network monitoring solution

Developed in partnership with UNSW spinout Canopus.
Staff Writer Nov 19 2025, 11:50AM Networking
Netpoleon to distribute Drata compliance software in ANZ

Netpoleon to distribute Drata compliance software in ANZ

To help streamline audit preparation and reporting.
Staff Writer Nov 18 2025, 12:02PM Distribution
MSPs with a robust data protection strategy will achieve market success

MSPs with a robust data protection strategy will achieve market success

Data is the fuel that powers organisations.
Modern 42 attains advanced implementation status with BeyondTrust

Modern 42 attains advanced implementation status with BeyondTrust

Reflecting technical capability across the product portfolio.
Staff Writer Nov 17 2025, 9:42AM Security
AI and cybersecurity

AI and cybersecurity

Andrew Philp, the ANZ Field CISO for Trend Micro, says Cybertron can pass the CISSP exam with a strong mark. Cybertron powers the Trend Micro Vision One platform enabling important tools such as attack path prediction, complex risk quantification and ingesting unknown log formats that enable organisations to surface and focus on what really matters for raising their cybersecurity posture.
How Expert Support Can Help Partners and SMBs Realize the Full Value of AI

How Expert Support Can Help Partners and SMBs Realize the Full Value of AI

AI adoption and implementation can help small to medium businesses (SMBs) realise their full potential, but only if those businesses access the skills and experience to overcome potential barriers to success.
Complexity is often the enemy of good security

Complexity is often the enemy of good security

Andrew Philp, the ANZ Field CISO for Trend Micro, says a unified platform like Trend Micro Vision One drastically cuts down on console jumping and cuts through the massive amount of noise so security teams can focus on what matters most. Service providers and customers demand a simplified, unified platform so they can focus on strategic objectives.
Security is often seen as a reactive business

Security is often seen as a reactive business

Andrew Philp, the ANZ Field CISO for Trend Micro, says that doesn’t have to be the case. With 61% of Australian businesses not actively managing actively their attack surface, there is an opportunity to be more proactive. New AI approaches can look into those blind spots and provide businesses with actionable advice and that means we can stop a lot of attacks before they even happen.
Turning Frameworks into Action: How Synnex Is Helping Partners Build Measurable Cyber Resilience

Turning Frameworks into Action: How Synnex Is Helping Partners Build Measurable Cyber Resilience

As cyber threats evolve, regulations tighten, and AI adoption accelerates, one thing is clear: resilience is now the true measure of cybersecurity maturity.
Doors open for partners as Windows 10 support closes

Doors open for partners as Windows 10 support closes

Windows 11 upgrades spell opportunity for prepared partners.
Staff Writer Oct 30 2025, 8:42AM techpartner talks
Automation over Accumulation: How NinjaOne Reframed MSP Economics

Automation over Accumulation: How NinjaOne Reframed MSP Economics

As MSPs face rising demands and shrinking margins, C4X Technology Architects shows how automation with NinjaOne turns efficiency into growth.

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