Maximising partnerships in managed security

Nick Moran, Associate Evangelism Director at Connectwise discusses Maximising partnerships in managed security.

Harnessing AI in MSP services

Steven Morey, Director of Sales & Strategy at Opollo discusses Harnessing AI in MSP services

The Channel's role in AI Advancement

Nick Beaugeard, CEO and Founder, World of Workflows discusses the Channel's role in AI Advancement.

The future of IT management

Victor Guerrero, Channel Director APAC ninjaOne talks the future of IT management and pro-activity with AI.

Empowering Partners With AI

Robbie Upcroft, Cloud Business leader at Tech Data discusses the challenges around Partner opportunities with AI.

Crayon Connect 2025: Bridging security and market intelligence

Rebecca Swinfield, CEO of Solentive speaks on how Crayon Connect helps bridge security and market intelligence

Unlocking Business Potential with copilot

Speaking with Joseph Constantine, Service Director at Lanter Technologies at Crayon Connect 2025 on unlocking business potential with copilot

Remote Management Solutions for Cellular Networks

Francis Chu, Business Development Manager at Teltonika discusses Teltonika's Remote Management System Solutions and how they are helping partners deliver robust solutions even in complex, multi-location environments.

Customers needs in FY25

Filmed onsite the recent Leader Expo, Francis Chu, Business Development Manager at Teltonika shares the key customer priorities in FY25, and how are these shaping partner expectations

Leader Expo: Face time with partners across five capital cities

Unlock the Power of 5G for Business  Discover how wireless and 5G can be game-changers—whether as a primary solution or a backup to keep operations running smoothly. Dive into how enterprise-grade 5G is helping businesses stay connected, resilient, and ahead of the curve.

Partners: “An extension of our own organisation”

Unleashing Ericsson Enterprise’s Partner-First Approach at #LeaderExpo2024  Ericsson Enterprise is leading the way with a 100% channel model, focusing entirely on empowering their partners. Ericsson isn’t just offering cutting-edge cellular solutions – they’re providing the tools, incentives, and marketing support to help partners thrive.

Key Take-Aways From Leader Expo

Key Ericsson Take-Aways for Partners at #LeaderExpo2024 Reshape the landscape of connectivity with Ericsson's new capabilities like 5G standalone and network slicing.  Learn from John Hopping, Director of Sales Engineering Asia Pacific Enterprise Wireless Solutions at Ericsson, as he explores how these innovations will unlock new possibilities. Learn how partnering with Ericsson ensures you can fully leverage these advancements as carriers begin their rollout.

End user priorities

Symon Ten shared crucial insights with CRN during the 2024 Leader Expo in Brisbane, highlighting the top priorities for end-users. As Windows 10 support winds down, device refresh is paramount. AI’s rapid integration into business processes is also a hot topic, alongside the imperative focus on enhanced security measures. Discover more insights from this event with CRN.

Partner challenges and expectations

At the Leader Expo, CRN caught up with Lachlan Eyers, Territory Account Executive at Sophos, to discuss partner challenges and expectations in today's cybersecurity arena. Lachlan highlighted the critical need for expertise amidst evolving threats. With cybersecurity demands stressing IT professionals, collaboration with tech partners becomes essential to ensure effective threat management.

How Ericsson are Using AI

Unleashing AI in Telecommunications at #LeaderExpo2024 Dive into the future with Ericsson's innovative use of AI in telecommunications! Learn from John Hopping, Director of Sales Engineering Asia Pacific Enterprise Wireless Solutions at Ericsson, as he shares how AI is revolutionising how we manage networks and predict user needs. Discover the tools shaping the industry from our exclusive interview during the Leader Expo.

Taking Partners Forward in the Short and Long Term

At the 2024 Leader Expo in Brisbane, Theo Kristoris, Managing Director at Leader, spoke to the transformation in the tech scene. As AI reshapes our future, Kristoris said, "We're moving beyond traditional methods to embrace comprehensive AI solutions." Engage with the digital revolution insights at the #LeaderExpo2024.

Aussie Owned

Catch insights from Symon Ten, at the 2024 Leader Expo in Brisbane. CRN spoke to him on their strides in supporting Australian-owned businesses. As the largest Australian VC manufacturer, their commitment to employing local talent and bolstering the local economy is truly remarkable. Discover how Leader Expo brings together partners and resellers to address the unique challenges within the Australian market.

How partners can get started with Ubiquiti.

At the 2024 Leader Expo in Brisbane, Ubiquiti was in the spotlight for utilizing AI in groundbreaking ways, as presented by Chris Surtherland. By focusing on security and smart detection, Ubiquiti leads in employing AI within firewalls and camera systems. "AI helps us in identifying security threats between animals and humans along with license plate recognition," Surtherland stated.

What is Breeze Connect?

At the recent 2024 Leader Expo in Brisbane, Diego Torre explained to CRN how Breeze Connect are revolutionising the telecommunications landscape. "We dedicate ourselves to offering partners the best value and rapid service to ensure their growth aligns with our journey." Discover the future of telecommunications with Breeze Connect.

The Leader Systems Story

From uni start-up to industry leader, Theo Kristoris discussed with CRN at the 2024 Leader Expo in Brisbane how Leader continues to empower resellers with complete solutions. By maintaining strategic stock levels and supporting growth, they are the partner for progress.

Fresh to the Leader Ecosystem

Lachlan Eyers from Sophos shared his insights with CRN Australia at the 2024 Leader Expo in Brisbane about their fresh entry into the Leader ecosystem. Engaging with such a dynamic partner base is just the beginning of this thrilling journey. Dive into Sophos' journey and see why this community is special.

Breeze Connect: Channel only.

Leader's Diego Torre speaking at the 2024 Leader Expo in Brisbane emphasises a unique channel-only strategy for Breeze Connect. By offering partners exclusive wholesale access, MSPs can enhance their service portfolio and secure market dominance.

Ubiquiti: Enterprise without licensing fees.

Speaking at the 2024 Leader Expo in Brisbane, Chris Sutherland emphasised solutions for corporate budget challenges. "Ubiquiti matches the enterprise needs without the hassle of licensing fees," he explained. Dive into the future of cost-effective enterprise tech with Ubiquiti's forward-thinking solutions.

Challenges within NFP client acquisition

Tom Purser, Director at Impact ICT spoke with CRN at Pipeline 2024 about the challenge he sees working within not-for-profit client acquisitions and the lessons he has learned.

Evolution of Efficiency in NFP's

Tom Purser, Director at Impact ICT, spoke with CRN on the evolution of efficiency in NFP's at Pipeline 2024.

Vendors: Deliver beyond products & services

Speaking to CRN at our recent Pipeline conference, Reece Appleton, Regional Director APAC at Huntress touches on the current partner landscape and the role of vendors.

Customer's return on investment

As Cybersecurity grows as a topic of concern, Yasser Elgamma head of Sales at Dicker Data is hearing partners ask, how they drive the discussion around cybersecurity with their customers and offer that 24/7 SOC and the capability.

Conferences: Roundtables or panels

Reece Appleton, Regional Director APAC at Huntress spoke with CRN recently at Pipeline about the opportunities that panels and roundtables provide at conferences.

How to identify opportunities

CRN recently spoke with Yasser Elgammal, Head of Sales at Dicker Data at CRN Pipeline on how they are currently helping partners identify opportunities.

Changing the game with carbon

One of Aussie Broadband's main objectives is to enable their partners to change the game according to Michelle Peter, National Wholesale Manager.

'There are multitude of options'

Speaking with CRN onsite at Pipeline last week, Michelle Peter, National Wholesale Manager at Aussie Broadband explained the range of offerings customers can expect when they work with Aussie Broadband including their recently launched wholesale Hosted PBX.

'Our fibre footprint spans all capital cities and Canberra'

Speaking to CRN onsite at Pipeline last week, Michelle Peter, National Wholesale Manager at Aussie Broadband speaks on their fiber footprint

Solutions like Privy

Hear from Rob Hotchin, Country Manager at Privy discuss solutions for digital identity onsite last week at Pipeline 2024.

'My Journey at Microsoft - and what's next'

Australian channel veteran Brad Clarke has left Microsoft after 17 years.

Mining data to improve workflows: AI & IoT

Kyle Page tells CRN how the data generated by AI and IoT implementations can be put to good use — direct from CRN Pipeline 2024!

Saving clients a day a week with automation

We hear from Nick Beaugeard about an automation implementation that has had a very real impact on staff at customer IMF Group. Direct from CRN Pipeline 2024!

Cyber awareness: You didn't tick the box.

"I was having a conversation with an insurance broker the other day..." — Brendan Gibson wanted to know what a typical cybersecurity discussion is like. Direct from CRN Pipeline on the Gold Coast!

Alliances Manager: Not a job you hear about in school

Frances Demetriou spoke with CRN about her journey to Alliances Manager in the IT channel. Direct from CRN Pipeline on the Gold Coast!

Insurance: Supporting MSPS & Understanding liabilities

Tim Stephinson talks insurance at CRN Pipeline on the Gold Coast!

Bringing efficiency gains to food manufacturing

CRN spoke with Milan Rajkovic about serving their niche client base. Direct from CRN Pipeline on the Gold Coast!

Repeatable workflows removing friction for customers

Turning fragmented software experiences into a single natural language interface is one way Barhead Solutions will be implementing AI for customers, according to John Orrock. Direct from CRN Pipeline 2024!

Serving public & Private sectors "Proud to be sovereign

Digital61 "embed simplicity" within implementations for customers, according to Sunny Bhatia — whether it's work for government or enterprise. Direct from CRN Pipeline on the Gold Coast!

Copilot education: Which Copilots, when.

Hear from Chris Greatrex — direct from CRN Pipeline — about matching the right Copilot to customers' needs.

Not-for-profit & SMB: Same priorities different budgets

With directors' responsibilities around cybersecurity in focus, priorities for large enterprise, SMBs and not-for-profits aren't dissimilar, says Steven Gray MAICD — direct from CRN Pipeline on the Gold Coast!

Our website says 10% of what we actually do

Rohan Milne tells CRN a rebranding approaches as they push their ESG offerings, edge and AI capabilities — direct from CRN Pipeline

Tailoring cloud costs for customers

Direct from CRN Pipeline – Faith Rees discusses tailoring cloud costs for customers, and the intersection of finance & IT.

Growing into a multi-national

Chuong Mai-Viet of Fuse Technology tells CRN about their growth in Asia and North America. Direct from CRN Pipeline on the Gold Coast!

Ericom's Kyle Page on AI's impact on staff

Costs and employee benefit discussion.

Upgrading the AEC in time for a referendum

Switch Connect's project for the AEC is a finalist at the crnimpactawards being held tonight on the Gold Coast. Rohan Milne tells CRN "they took a 20-year leap in technology..."

Simplifying enterprise security for SMBs

Speaking with Leo Lynch,Head of Channels. ANZ at Check Point Software and Chris Georgiou, Cyber Security Pre Sales Specialist at Dicker Data on simplifying enterprise security for SMBs at Dicker Data #TECHX24

Simplifying "massive scale" security for IT firms

Hear from Simon Islin, Security Channel Leader APJC at Cisco and George Guirguis, Business Manager - Cybersecurity & Presales at Dicker Data discuss simplifying "massive scale" security for IT firms

Solving the MSP licensing 'nightmare'

CEO at ECPPRO, Andrew Tucker spoke with CRN at the recent #TECHX2024 Sydney event about EcpPro and how it is helping partners overcome challenges in their business.

Becoming 'customer zero' for AI

CRN spoke with Chitra Andy Rajan, Small and Medium Business Lead at Microsoft on becoming 'customer zero' for AI and the top opportunities for Microsoft SMB Partners.

IT Partners: Act now on Windows 10 EOS

Hear from Chris Bright, Device partner sales lead at Microsoft and Gary Lawrence, Microsoft BDM at Dicker Data speak on why IT Partners should be acting now on windows 10 EOS.

Optimise digital experiences with AI observability

Malcolm Down, Channel Director, ANZ & ASIA at Riverbed and Avanthi Vegesana, Business Manager from Dicker Data spoke with CRN about optimising digital experiences with AI observability amidst the growing complexity of today’s work environment.

Multiplying Microsoft Partner Revenues

CRN caught up with Philip Meyer, Partner Technology Strategist at Microsoft, during the recent Dicker Data TechX event. Philip shared insights on the AI Opportunities for Partners and how partners can think of AI as part of their IT Practices as well as the opportunities for Microsoft Partners.

Preparing for IT market turnaround

Captured live onsite at TechX, CRN spoke with Vladimir Mitnovetski, COO at Dicker Data on the success of TechX and preparing for the IT market turnaround.

N-able: Challenges in Acquiring and Retaining Customers

Matthew Drake, lead for the N-able team for APAC, identifies challenges MSPs face in acquiring and retaining customers, emphasizing the importance of proving value during QBRs and exploring co-managed services and networking as growth strategies. #CustomerAcquisition #MSP #Nable #Networking

N-able's Key Solutions

Matthew Drake, lead for the N-able team for APAC, highlights N-able's comprehensive range of remote monitoring and management solutions and robust security offerings like mail filtering, password management, EDR solutions, and backup solutions. #RemoteManagement #SecuritySolutions #Nable #MSP

N-able: Key Takeaways for MSPs

Matthew Drake, lead for the N-able team for APAC, shares key insights for MSPs, including leveraging partnerships for navigating technology adoption and learning from industry networks to drive business efficiencies and growth. #BusinessGrowth #MSP #Nable #TechnologyPartnerships

N-able: AI and Automation in MSPs

Matthew Drake, lead for the N-able team for APAC, discusses how AI and automation streamline MSP operations, allowing employees to upskill and focus on critical tasks like security management, which helps attract top talent. #AI #Automation #MSP #Nable

Scaling with AI and Automation

Daniel Goldsmith, Executive for Halo PSA in the APAC Region, highlights how AI and automation are key to scaling your MSP. By reducing operational friction, saving time and costs, and reallocating resources to growth areas, standardised processes are essential for effective automation implementation.

Key Solutions Offered by HaloPSA

Daniel Goldsmith, Executive for Halo PSA in the APAC Region, explains how HaloPSA empowers MSPs with comprehensive solutions to streamline and optimise business operations. From billing and ticketing to sales agreements, HaloPSA leverages workflow automation, AI, and standardised processes for ultimate efficiency

Adlumin's Key Takeaways for MSPs

Michael Wells, Director of Alliance Channels at Adlumin, emphasises that security is a business issue, not just an IT problem. Adlumin provides visibility and response capabilities across entire security stacks for effective risk mitigation.

Addressing Supply Chain Risk for MSPs

Michael Wells, Director of Alliance Channels at Adlumin, shares insights on addressing supply chain risks. MSPs should consolidate security data from various point products into one platform to ensure consistent security outcomes.

Adlumin's Key Solutions

Michael Wells, Director of Alliance Channels at Adlumin, explains how Adlumin's security operations platform simplifies security issues for service providers and delivers 24/7 protection.

Halo PSA Key Takeaways

Daniel Goldsmith, Executive for Halo PSA in the APAC Region, emphasizes the importance for business owners to step back and review their processes regularly. Focusing on reducing operational friction and leveraging automation ensures scalable and efficient growth.

Next Steps After Standardisation

Daniel Goldsmith, Executive for Halo PSA in the APAC Region, discusses the next steps after standardising your processes. Leveraging AI and automation for greater efficiency allows MSPs to implement broader and more effective automated solutions, driving scalability

Improving Standardisation for MSPs

Daniel Goldsmith, Executive for Halo PSA in the APAC Region, shares how MSPs can enhance scalability and reduce inefficiencies by implementing standardised processes.

Consolidation as a Growth Strategy

Michael Wells, Director of Alliance Channels at Adlumin, discusses how consolidation drives growth. Adlumin allows customers to use their existing security stack, running security services across those, without needing additional point products.

Platinum Technology readies clients for Copilot

Hear from Steve Raw, Director of Technology, Platinum Technology, discussing their approach to Microsoft Copliot

Providing AI everywhere

Silke Barlow, Country General Manager at Lenovo, speaks on how helping channel partners with the AI is crucial and the services Lenovo are offering to combat this.

The new VMware by Broadcom portfolio

Ingram Micros Amanda O'Brien provides insight into the new VMware by Broadcom portfolio

DJC Systems provides Copilot pathway

Thomas Dodson from DJC Systems explains how the company is working with Ingram Micro to seize opportunities with Microsoft AI.

SoftwareONE takes marketers on genAI journey

SoftwareONE Australia’s Kevin Gan spoke with CRN at Ingram Experience in Sydney about how SotfwareONE and Adobe are helping clients automate content creation.

Making Microsoft AI easier for IT partners

Ingram Micro's Mark Voyce on the Microsoft AI adoption pathway.

Ingram Micro's Tim Ament lays out the seismic shift happening in the IT channel.

What is means for partners and how Ingram Micro is helping.

How Austalian AWS partner Cloud Assembly is accelerating its growth

How the Ingram Micro and AWS Accelerated Development Program is helping the business.

How IT partners can make cloud more profitable

How Ingram Micro is helping partners move beyond cloud resale.

How Australian AWS partner Devika opened doors with Ingram Micro

The firm's new Baseline framework and how the business is growing its partnership with AWS.

How Australia's MCRIT is seizing the SecOps opportunity with Fortinet and Ingram Micro

Leaning on Fortinet and Ingram Micro.

Channel Chief - Lloyd Thomas, Jamf

Announcing our newest Channel Chief, Lloyd Thomas, APAC Channel and Alliance Leader at Jamf

CRN Channel Chief - Nick Moran, ConnectWise

Introducing an Enhanced Channel Chief, Nick Moran, Evangelist Director, IT Nation APAC at ConnectWise

CRN Channel Chief - Vic Guerrero, NinjaOne

Premiering CRN's newest Channel Chief Vic Guerrero, Director of Channel and Alliances APAC at NinjaOne. 

How Dell and Ingram Micro are helping partners win with as-a-service IT

Appetite for as-a-service IT is changing the game for hardware partners.

Ingram Micro Australia responds to channel change

Tim Ament lays out the evolving role of distribution.

How Australia's Systima built cyber security muscle

The partnerships helping it grow its security credentials.

Plenty of life in IT hardware sales, but there's a twist

Pressures and opportunities for hardware partners.

How Ingram Micro is helping partners with data-driven selling

Using data to keep customers happy and grow your bottom line.

How Fuse Technology is winning with SMB security

Learn how the Sydney-based firm created a thriving business.

How Cisco and Ingram Micro Australia are gearing up partners to tackle e-waste

"We need to activate our entire ecosystem," said Cisco's Rodney Hamill.