CRN and N-able MSP breakfast

Insights from N-able alongside, SentinelOne, Adlumin and HaloPSA discussing how partners can transform their business from an MSP to an MSSP.

N-able: Challenges in Acquiring and Retaining Customers

Matthew Drake, lead for the N-able team for APAC, identifies challenges MSPs face in acquiring and retaining customers, emphasizing the importance of proving value during QBRs and exploring co-managed services and networking as growth strategies. #CustomerAcquisition #MSP #Nable #Networking

MSPs commonly face challenges in proving their value to customers during Quarterly Business Reviews (QBRs) and in acquiring new customers. Matthew suggests co-managed services and building a network of MSP contacts as strategies to overcome these challenges.

N-able's Key Solutions
N-able's Key Solutions
Matthew Drake, lead for the N-able team for APAC, highlights N-able's comprehensive range of remote monitoring and management solutions and robust security offerings like mail filtering, password management, EDR solutions, and backup solutions. #RemoteManagement #SecuritySolutions #Nable #MSP
N-able: Key Takeaways for MSPs
N-able: Key Takeaways for MSPs
Matthew Drake, lead for the N-able team for APAC, shares key insights for MSPs, including leveraging partnerships for navigating technology adoption and learning from industry networks to drive business efficiencies and growth. #BusinessGrowth #MSP #Nable #TechnologyPartnerships
N-able: AI and Automation in MSPs
N-able: AI and Automation in MSPs
Matthew Drake, lead for the N-able team for APAC, discusses how AI and automation streamline MSP operations, allowing employees to upskill and focus on critical tasks like security management, which helps attract top talent. #AI #Automation #MSP #Nable
Scaling with AI and Automation
Scaling with AI and Automation
Daniel Goldsmith, Executive for Halo PSA in the APAC Region, highlights how AI and automation are key to scaling your MSP. By reducing operational friction, saving time and costs, and reallocating resources to growth areas, standardised processes are essential for effective automation implementation.
Key Solutions Offered by HaloPSA
Key Solutions Offered by HaloPSA
Daniel Goldsmith, Executive for Halo PSA in the APAC Region, explains how HaloPSA empowers MSPs with comprehensive solutions to streamline and optimise business operations. From billing and ticketing to sales agreements, HaloPSA leverages workflow automation, AI, and standardised processes for ultimate efficiency
Adlumin's Key Takeaways for MSPs
Adlumin's Key Takeaways for MSPs
Michael Wells, Director of Alliance Channels at Adlumin, emphasises that security is a business issue, not just an IT problem. Adlumin provides visibility and response capabilities across entire security stacks for effective risk mitigation.
Addressing Supply Chain Risk for MSPs
Addressing Supply Chain Risk for MSPs
Michael Wells, Director of Alliance Channels at Adlumin, shares insights on addressing supply chain risks. MSPs should consolidate security data from various point products into one platform to ensure consistent security outcomes.
Adlumin's Key Solutions
Adlumin's Key Solutions
Michael Wells, Director of Alliance Channels at Adlumin, explains how Adlumin's security operations platform simplifies security issues for service providers and delivers 24/7 protection.
Halo PSA Key Takeaways
Halo PSA Key Takeaways
Daniel Goldsmith, Executive for Halo PSA in the APAC Region, emphasizes the importance for business owners to step back and review their processes regularly. Focusing on reducing operational friction and leveraging automation ensures scalable and efficient growth.
Next Steps After Standardisation
Next Steps After Standardisation
Daniel Goldsmith, Executive for Halo PSA in the APAC Region, discusses the next steps after standardising your processes. Leveraging AI and automation for greater efficiency allows MSPs to implement broader and more effective automated solutions, driving scalability
Improving Standardisation for MSPs
Improving Standardisation for MSPs
Daniel Goldsmith, Executive for Halo PSA in the APAC Region, shares how MSPs can enhance scalability and reduce inefficiencies by implementing standardised processes.
Consolidation as a Growth Strategy
Consolidation as a Growth Strategy
Michael Wells, Director of Alliance Channels at Adlumin, discusses how consolidation drives growth. Adlumin allows customers to use their existing security stack, running security services across those, without needing additional point products.

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