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NiCE and RingCentral expand partnership to offer integrated UCaaS and CCaaS

NiCE and RingCentral expand partnership to offer integrated UCaaS and CCaaS

NiCE will now resell RingCentral's UCaaS platform under a new multi-year deal.
Staff Writer Sep 24 2026, 10:27AM Services
NiCE launches AI specialisation program

NiCE launches AI specialisation program

Five inaugural channel partners, including Cirrus and Deloitte.
Staff Writer Aug 31 2026, 2:50PM Strategy
NiCE partners with ServiceNow for joint customer service integration

NiCE partners with ServiceNow for joint customer service integration

Aiming to ensure every interaction is matched to the right resource at the right time.
Joshua Gliddon Jun 1 2026, 1:24PM Services
NiCE delivers Epic electronic healthcare record integration

NiCE delivers Epic electronic healthcare record integration

Offering omnichannel patient comms, HIPAA compliance.
Joshua Gliddon Apr 21 2026, 4:00AM Services
NiCE appoints Nigel Lindsay-Smith to lead ANZ operations

NiCE appoints Nigel Lindsay-Smith to lead ANZ operations

Previously held roles at Adobe and Salesforce.
Joshua Gliddon Mar 16 2026, 9:00AM Strategy
Brennan uses NiCE to modernise its contact centre

Brennan uses NiCE to modernise its contact centre

Also becomes NiCE reseller.
Jason Pollock Oct 13 2025, 1:16PM Cloud
RingCentral and NiCE sign multi-year contract extension

RingCentral and NiCE sign multi-year contract extension

To market and sell RingCentral Contact Centre.
Jason Pollock Aug 7 2025, 5:51PM Collaboration
Regional Bank of Australia taps Generation-e, NICE for contact centre boost

Regional Bank of Australia taps Generation-e, NICE for contact centre boost

To streamline services and meet security and privacy requirements.
Jeremy Nadel May 4 2022, 12:08PM Services
NICE promotes Russell Jones to channel chief

NICE promotes Russell Jones to channel chief

IComm's Ben Eldridge also hired as sales manager.
Jeremy Nadel Apr 14 2022, 7:43AM Services
Customer experience vendor NICE honours top ANZ partners

Customer experience vendor NICE honours top ANZ partners

Honouring partners that have accelerated adoption of its CXone platform.
Staff Writers Mar 14 2022, 6:21AM Software
Generation-e deploys NICE CXone to Wodonga TAFE

Generation-e deploys NICE CXone to Wodonga TAFE

Bringing scalability and flexibility for the contact centre.
Staff Writers Feb 4 2022, 7:17AM Telco
Nice appoints new ANZ solution consulting director

Nice appoints new ANZ solution consulting director

Anthony Brown hired from Avaya.
Ben Moore Nov 1 2021, 1:15PM Services
Hannamax goes all NICE

Hannamax goes all NICE

Israeli communications provider NICE Systems has bought out its largest Australian distributor, Hannamax Hi-Tech, for $1.8 million in cash plus a future installment based on performance.
Staff Writers Oct 11 2005, 11:40AM Finance

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