Unified Communications Unified Communications

This a complex technology with a lot of change going on - stay up to date with this special Topic Centre.

Interactive Intelligence launches UC software

Interactive Intelligence launches UC software

Unified communications vendor, Interactive Intelligence, has released a new version of its SIP Interaction Proxy.
Jenny Eagle Sep 3 2008, 7:33AM Collaboration
CIO “disquiet” over unified communications costs

CIO “disquiet” over unified communications costs

Australian CIOs and IT managers have voiced “disquiet” over their inability to justify a return-on-investment on unified communications, a new study by Frost & Sullivan has found.
Ry Crozier Jul 30 2008, 3:17PM Collaboration
PCI enlists Nortel to build green UC centre

PCI enlists Nortel to build green UC centre

PCI is building a new unified communications centre for its customer service agents, and has chosen Nortel to supply technology in a bid to make the centre as 'green' as possible.
Dylan Bushell-Embling Jul 28 2008, 4:30PM Collaboration
When will VoIP reach mainstream adoption in the Australian market?

When will VoIP reach mainstream adoption in the Australian market?

VoIP is gathering pace around the world, but is still to hit the mainstream in Australia
Staff Writers Jul 22 2008, 1:57PM Collaboration
Companies ignoring unified comms security

Companies ignoring unified comms security

Companies are leaving their unified communications (UC) systems wide open to hackers, newly published research claims.
Robert Jaques Jul 17 2008, 2:18PM Security
Unified comms 'primary threat' to IP phones

Unified comms 'primary threat' to IP phones

But UC not negatively affecting IP telephony yet.
Robert Jaques Jul 14 2008, 11:34PM Collaboration
Residential VoIP still overcoming inhibitors

Residential VoIP still overcoming inhibitors

A new study by IT analyst group IDC has revealed that although residential VoIP services have been available in Australia for the past four years, their uptake has been slow compared with Europe and the US.
Staff Writers Jul 9 2008, 3:33PM Collaboration
IBM touts unification of consumer and business communication tools

IBM touts unification of consumer and business communication tools

The lines between consumer and business users are blurring, according to IBM Unified Communications (UC) executive Bruce Morse.
Liz Tay Jul 9 2008, 8:19AM Software
Organisations in the dark about unified comms

Organisations in the dark about unified comms

Companies are still wary of unified communications, says analyst firm Forrester.
Guy Dixon Jun 19 2008, 8:35AM Collaboration
Rudd retreats from Communications Fund raid, claim Libs

Rudd retreats from Communications Fund raid, claim Libs

The Federal Government has backpedalled on its bite into the Federal Communications Fund, according to Opposition claims.
Lilia Guan Jun 18 2008, 2:47PM Collaboration
Nu Tek Communications implements Panasonic VoIP product for Aussie lift company

Nu Tek Communications implements Panasonic VoIP product for Aussie lift company

Australian reseller Nu Teck Communications has implemented a Panasonic IP-PBX phone system for Schindler Lifts Australia, a multi-national company founded in 1874 that employs around 45,000 people in 130 countries.
Staff Writers May 5 2008, 3:57PM Collaboration
Liberals to oppose Labor’s raid on communications fund

Liberals to oppose Labor’s raid on communications fund

Shadow Communications Minister Bruce Billson has come out guns blazing at what he considers to be Labor’s planned smash-and-grab raid on the $2 billion Communications Fund.
Lilia Guan May 1 2008, 12:34PM Collaboration
Skype tests mobile VoIP app

Skype tests mobile VoIP app

Skype has released a mobile version of its VoIP application, giving owners of Java-enabled handsets access to the communication service while out and about.

Staff Writers Apr 30 2008, 6:34AM Mobility
Telstra chooses Polycom for IP telephony service

Telstra chooses Polycom for IP telephony service

Telstra has selected telecommunications equipment provider Polycom as preferred handset provider for its Telstra IP Telephony (TIPT) service.
Staff Writers Apr 29 2008, 11:42AM Mobility
Unified Communications: A resellers primer

Unified Communications: A resellers primer

Unified Communications (UC) is currently a hot topic in the channel. Analyst firm IDC predicts the UC market will grow to US$17 billion in annual revenue by 2011. Global interest continues to increase as businesses, large and small, try to leverage UC and gain an advantage over competitors.
Mitchell Smith Mar 27 2008, 12:41PM Mobility
Unified Communication: Beyond the technology

Unified Communication: Beyond the technology

Despite confusion around unified communications (UC) Australian businesses are taking it up and are becoming aware of UC as a concept and not a set suite of vendor products.
Lilia Guan Mar 19 2008, 2:21PM Collaboration
VoIP uptake 'a current frontier issue' at ATUG

VoIP uptake 'a current frontier issue' at ATUG

Despite reported customer satisfaction in Internet and VoIP services, improvements can be made to support the uptake of telecommunications technology in Australian homes and businesses, according to Lyn Maddock, deputy chair of ACMA.
Liz Tay Mar 17 2008, 7:28AM Collaboration
Liberal: Rudd lay off the communications fund

Liberal: Rudd lay off the communications fund

Shadow Minister for Broadband, Communications and the Digital Economy Bruce Billson urges the Australian Labor Party to not raid the $2 billion Communications Fund, which was established by the previous Government to ‘future proof’ the telecommunications needs of rural, regional and remote Australians.
a Staff Writer Mar 13 2008, 5:49AM Collaboration
Australia’s communications industry agrees on broadband policy principles

Australia’s communications industry agrees on broadband policy principles

Australia’s communications industry has agreed on a series of “fundamental principles” that should be the basis for development of policy governing the broadband environment.
a Staff Writer Feb 26 2008, 2:14PM Collaboration
Cheering on VoIP Broadband

Cheering on VoIP Broadband

Voice over Broadband could transform Internet telephony for SMBs
Liz Tay Feb 25 2008, 9:16AM Collaboration

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