department of customer service

NSW DCS hunts for risk management and compliance software solution

NSW DCS hunts for risk management and compliance software solution

Lacking a centralised system.
Jason Pollock Sep 17 2025, 5:11PM Strategy
NSW govt seeks experience management platform for digital transformation

NSW govt seeks experience management platform for digital transformation

CX and EX programs.
Juha Saarinen May 23 2025, 12:41PM Strategy
NSW DCS tenders for info-archiving services provider

NSW DCS tenders for info-archiving services provider

Data archival and retrieval for agency legacy applications sought.
Juha Saarinen May 12 2025, 1:17PM Strategy
SafeWork NSW seeks info for CRM and case management modernisation

SafeWork NSW seeks info for CRM and case management modernisation

RFI participation will have no bearing on future procurement.
Juha Saarinen Apr 22 2025, 1:39PM Strategy
NSW DCS looks for all-of-govt cybersecurity arrangement

NSW DCS looks for all-of-govt cybersecurity arrangement

Multi-tier commercial framework.
Juha Saarinen Apr 8 2025, 11:47AM Security
NSW govt tenders for ServiceNow platform support

NSW govt tenders for ServiceNow platform support

A two-year contract, with a possible one-year extension.
Juha Saarinen Apr 1 2025, 12:22PM Strategy
NSW govt seeks web hosting and DXP migration provider

NSW govt seeks web hosting and DXP migration provider

Includes hosting for NSW govt procurement site.
Juha Saarinen Mar 11 2025, 3:36PM Strategy
NSW govt creates cyber security software panel

NSW govt creates cyber security software panel

Two-stage process to be conducted.
Staff Writer Feb 12 2025, 4:39PM Security
SAP Australia wins $52 million NSW govt cloud migration deal

SAP Australia wins $52 million NSW govt cloud migration deal

Five-year contract awarded.
Staff Writer Jan 27 2025, 11:22AM Strategy
NSW Dept of Customer Service seeks to establish supplier panel for testing

NSW Dept of Customer Service seeks to establish supplier panel for testing

With Agile and generative artificial intelligence practices.
Staff Writer Jan 9 2025, 12:45PM Strategy
NSW gov digital secretary leaving in November

NSW gov digital secretary leaving in November

Emma Hogan calls time.
Richard Chirgwin Sep 5 2023, 11:03AM Training & Development

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