News
Fast50
Benchmark Security Awards
MSP Index Sydney
Reports
Events
Resources
Advertise

Business Managed IT Services Cloud

Collaboration Data Centre Digital

Distribution Hardware Mobility

Networking Printing Security

Servers & Storage Services Storage

Telco

State of Channel Security 2026 MSP Index Report SMB Profitability Report

MSP Index NZ What's Next?? Benchmark Security Awards

Fast50 Channel Retreat MSP Index Perth

MSP Index Sydney Pipeline 2027

MSP Index Partner Content Photos

Channel TV Podcast Media Hub

Partner Hubs Focal Points Partner Stories

Whitepapers

News

Business Managed IT Services Cloud Collaboration Data Centre Digital Distribution Hardware Mobility Networking Printing Security Servers & Storage Services Storage Telco

Fast50 Benchmark Security Awards MSP Index Sydney Reports

State of Channel Security 2026 MSP Index Report SMB Profitability Report

Events

MSP Index NZ What's Next?? Benchmark Security Awards Fast50 Channel Retreat MSP Index Perth MSP Index Sydney Pipeline 2027

Resources

MSP Index Partner Content Photos Channel TV Podcast Media Hub Partner Hubs Focal Points Partner Stories Whitepapers

Advertise

Log in

Email:

Password:

Remember me | Forgot password?

Don't have an account? Register now!

Home
call centres

call centres

This is AI speaking: what Uniting NSW.ACT's voice bot tells us about the future of call centres

The aged care provider is using AI to answer some calls from elderly clients.

William Maher Dec 18 2025, 6:52PM Software

CX company Talkdesk launches Aussie regional cloud

To comply with Australian data sovereignty and privacy requirements.

Staff Writer Feb 16 2025, 3:30PM Cloud

Access4 buys Sydney cloud comms provider Channel UC

Over 600 transacting reseller partners for combined entity.

Staff Writer Sep 16 2024, 12:55PM Collaboration

AWS brings its chatbots to Sydney

Hey Lex, can you automate my customer service?

Simon Sharwood Jan 17 2020, 11:35AM Cloud

Partner Content

Distribution done differently: How Crayon, a SoftwareOne Company, is powering partner growth

Dicker Data selects techpartner.news as exclusive media partner for TechX

The next generation of Cloud-iQ: A platform built for the reality of running a modern reseller business

Frontier Accelerate for Azure: How ANZ partners can say yes to Azure and AI work without hiring a delivery team

Cisco’s AI Rally Kit delivers high performance AI without the engineering pain

Events

MSP Index Roadshow New Zealand

What’s Next?

techpartner.news Benchmark Security Awards 2026

Fast50 2026

Channel Executive Retreat – Leadership & Growth Edition

Most popular tech stories

Kogan taps AI agent to handle customer service

Microsoft president says milk faces more regulation than AI

EasyPark builds an AI agent to help it qualify B2B sales leads

Colonial First State turns marketing automation into an always-on engagement engine

ABC drops Salesforce for Braze
CBA uses Atlassian tool to stay focused on $400m AI goal

CSIRO finds permanent CISO

ASD’s Essential Eight replacement moves away from maturity ladder

Unpatched server behind Vic student data breach

Hackers exploit firmware flaw to heat supermarket fridges
Photos: Australian industry explores data for net zero

Blackberry celebrates "giant step forward"

'Touch-free' smartphone controlled with head movements

Telstra Purple acquires IoT specialists Alliance Automation, Aqura Technologies

Govt launches consumer tech label program for smart devices

OTHER TECH SITES: Digital Nation | IoT Hub | iTnews

All rights reserved. This material may not be published, broadcast, rewritten or redistributed in any form without prior authorisation.
Your use of this website constitutes acceptance of nextmedia's Privacy Policy and Terms & Conditions.

Log in

Don't have an account? Register now!

Email:

Password:

Remember me | Forgot your password?

call centres

This is AI speaking: what Uniting NSW.ACT's voice bot tells us about the future of call centres

CX company Talkdesk launches Aussie regional cloud

Access4 buys Sydney cloud comms provider Channel UC

AWS brings its chatbots to Sydney

Most popular tech stories

Kogan taps AI agent to handle customer service

Microsoft president says milk faces more regulation than AI

EasyPark builds an AI agent to help it qualify B2B sales leads

Colonial First State turns marketing automation into an always-on engagement engine

ABC drops Salesforce for Braze

CBA uses Atlassian tool to stay focused on $400m AI goal

CSIRO finds permanent CISO

ASD’s Essential Eight replacement moves away from maturity ladder

Unpatched server behind Vic student data breach

Hackers exploit firmware flaw to heat supermarket fridges

Photos: Australian industry explores data for net zero

Blackberry celebrates "giant step forward"

'Touch-free' smartphone controlled with head movements

Telstra Purple acquires IoT specialists Alliance Automation, Aqura Technologies

Govt launches consumer tech label program for smart devices

Log in