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call centres

call centres

This is AI speaking: what Uniting NSW.ACT's voice bot tells us about the future of call centres

The aged care provider is using AI to answer some calls from elderly clients.

William Maher Dec 18 2025, 6:52PM Software

CX company Talkdesk launches Aussie regional cloud

To comply with Australian data sovereignty and privacy requirements.

Staff Writer Feb 16 2025, 3:30PM Cloud

Access4 buys Sydney cloud comms provider Channel UC

Over 600 transacting reseller partners for combined entity.

Staff Writer Sep 16 2024, 12:55PM Collaboration

AWS brings its chatbots to Sydney

Hey Lex, can you automate my customer service?

Simon Sharwood Jan 17 2020, 11:35AM Cloud

Partner Content

Building higher tier service offerings with cost-effective, proactive monitoring

Now is the time for the channel to push the hardware refresh

Cisco’s AI Rally Kit delivers high performance AI without the engineering pain

In the memory market that AI just broke, here’s what you must do now

Gamma invests to make Australian expansion a success

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techpartner.news Winter Ball featuring the 2026 Impact Awards

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Channel Meets Security Sydney

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Most popular tech stories

Bendigo Bank scoping more than 3000 ideas for AI use

ABC drops Salesforce for Braze

Alinta Energy spins up AI system for executive insights

Virgin Australia, Wesfarmers strike OpenAI agreements

Chemist Warehouse's AI tool for HR becoming a "standard pattern"
CBA to cut 176 technology and engineering roles

CBA to take AI orchestration agent beyond its retail bank

Gov staff turn down tech vendor "gifts" in large numbers

Google says it has cracked a quantum computing challenge

JB Hi-Fi Group finds new cyber security leader
Blackberry celebrates "giant step forward"

'Touch-free' smartphone controlled with head movements

Photos: Australian industry explores data for net zero

Telstra Purple acquires IoT specialists Alliance Automation, Aqura Technologies

Govt launches consumer tech label program for smart devices

OTHER TECH SITES: Digital Nation | IoT Hub | iTnews

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call centres

This is AI speaking: what Uniting NSW.ACT's voice bot tells us about the future of call centres

CX company Talkdesk launches Aussie regional cloud

Access4 buys Sydney cloud comms provider Channel UC

AWS brings its chatbots to Sydney

Most popular tech stories

Bendigo Bank scoping more than 3000 ideas for AI use

ABC drops Salesforce for Braze

Alinta Energy spins up AI system for executive insights

Virgin Australia, Wesfarmers strike OpenAI agreements

Chemist Warehouse's AI tool for HR becoming a "standard pattern"

CBA to cut 176 technology and engineering roles

CBA to take AI orchestration agent beyond its retail bank

Gov staff turn down tech vendor "gifts" in large numbers

Google says it has cracked a quantum computing challenge

JB Hi-Fi Group finds new cyber security leader

Blackberry celebrates "giant step forward"

'Touch-free' smartphone controlled with head movements

Photos: Australian industry explores data for net zero

Telstra Purple acquires IoT specialists Alliance Automation, Aqura Technologies

Govt launches consumer tech label program for smart devices

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