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State of the MSP
Reports
The State of the MSP Report 2025
State of Channel Security
Distributor Differentiation Feature Report
End of support for Windows 10
State of AI 2024
Public Sector Tech Report
State of data
Events
Kickstarter 2026
MSP Index Melbourne
Pipeline 2026
Resources
MSP Index
Partner Content
Photos
Channel TV
Channel Leaders
Media Hub
Partner Hubs
Focal Points
Partner Stories
Whitepapers
Advertise
Channel TV
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Home
call centres
call centres
This is AI speaking: what Uniting NSW.ACT's voice bot tells us about the future of call centres
The aged care provider is using AI to answer some calls from elderly clients.
William Maher
Dec 18 2025, 6:52PM
Software
CX company Talkdesk launches Aussie regional cloud
To comply with Australian data sovereignty and privacy requirements.
Staff Writer
Feb 16 2025, 3:30PM
Cloud
Access4 buys Sydney cloud comms provider Channel UC
Over 600 transacting reseller partners for combined entity.
Staff Writer
Sep 16 2024, 12:55PM
Collaboration
AWS brings its chatbots to Sydney
Hey Lex, can you automate my customer service?
Simon Sharwood
Jan 17 2020, 11:35AM
Cloud
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