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call centres

call centres

This is AI speaking: what Uniting NSW.ACT's voice bot tells us about the future of call centres

The aged care provider is using AI to answer some calls from elderly clients.

William Maher Dec 18 2025, 6:52PM Software

CX company Talkdesk launches Aussie regional cloud

To comply with Australian data sovereignty and privacy requirements.

Staff Writer Feb 16 2025, 3:30PM Cloud

Access4 buys Sydney cloud comms provider Channel UC

Over 600 transacting reseller partners for combined entity.

Staff Writer Sep 16 2024, 12:55PM Collaboration

AWS brings its chatbots to Sydney

Hey Lex, can you automate my customer service?

Simon Sharwood Jan 17 2020, 11:35AM Cloud

Partner Content

Distribution done differently: How Crayon, a SoftwareOne Company, is powering partner growth

Dicker Data selects techpartner.news as exclusive media partner for TechX

Expanding Opportunities for Microsoft Partners with Dicker Data’s Solution ConX Marketplace

Cisco’s AI Rally Kit delivers high performance AI without the engineering pain

Now is the time for the channel to push the hardware refresh

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Most popular tech stories

Woolworths lifts the covers on internal AI

CBA upgrades its third-party risk management

Queensland TMR senior leaders driving AI

ABC drops Salesforce for Braze

FlyBuys reveals analysts' virtual assistant "Nex"
Allianz tech 'transformation' exposed as offshoring drive

NAB's CSO to move to ANZ Banking Group

Woolworths lifts the covers on internal AI

Sydney-based telco employee accused of selling customer data

Services Australia's CIDO heads to RBA
Blackberry celebrates "giant step forward"

Photos: Australian industry explores data for net zero

'Touch-free' smartphone controlled with head movements

Telstra Purple acquires IoT specialists Alliance Automation, Aqura Technologies

Govt launches consumer tech label program for smart devices

OTHER TECH SITES: Digital Nation | IoT Hub | iTnews

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call centres

This is AI speaking: what Uniting NSW.ACT's voice bot tells us about the future of call centres

CX company Talkdesk launches Aussie regional cloud

Access4 buys Sydney cloud comms provider Channel UC

AWS brings its chatbots to Sydney

Most popular tech stories

Woolworths lifts the covers on internal AI

CBA upgrades its third-party risk management

Queensland TMR senior leaders driving AI

ABC drops Salesforce for Braze

FlyBuys reveals analysts' virtual assistant "Nex"

Allianz tech 'transformation' exposed as offshoring drive

NAB's CSO to move to ANZ Banking Group

Woolworths lifts the covers on internal AI

Sydney-based telco employee accused of selling customer data

Services Australia's CIDO heads to RBA

Blackberry celebrates "giant step forward"

Photos: Australian industry explores data for net zero

'Touch-free' smartphone controlled with head movements

Telstra Purple acquires IoT specialists Alliance Automation, Aqura Technologies

Govt launches consumer tech label program for smart devices

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