Lizzy Jones promoted to head of data and AI at Interactive

Interactive is embedding AI across its own operations as customer zero, aiming to build momentum through real-world use and continuous learning. 

As a result, Lizzy Jones has been appointed as head of data and AI, to lead the next phase of Interactive’s Data & AI practice, reflecting the organisation’s shift from building internal capability to scaling its impact through customer adoption.

She previously served as head of enterprise applications and insights, having formerly served as head of business intelligence and analysis, and head of delivery and business intelligence.

Having played a central role in developing Interactive’s data and AI capability through its customer zero approach, she will lead the continued evolution of the practice – taking these capabilities to market, scaling their impact, and supporting customers to realise the same value demonstrated within Interactive’s own operations.

Rowan Hoy, principal AI architect, will play a key role in building the technical foundations of Interactive’s AI capability.

He will be responsible for shaping the architecture, platforms and systems required to deploy AI securely and at scale, as well as also work with customers to help accelerate advanced AI use cases.

Jones said the company's focus is on framing AI as something people can be part of, not something to be afraid of.

"When AI is implemented thoughtfully, it’s a technology that should help people do their jobs better - unlocking new ways of working," she said.

Hoy agreed, noting that strong technical foundations for AI are critical for organisations as they move from AI experimentation to real deployment.

“AI only delivers value when it’s built on the right architecture and platforms,” Hoy said.

“Developing the core capabilities that allow AI to scale responsibly is essential. That includes putting the right guardrails in place around security, cost and reliability.”

In May, Interactive entered into an agreement to acquire the managed cloud services business of Thales, a cyber security partner in Australia.