Collaboration

Broadsoft moves to take Avaya's market share

Broadsoft moves to take Avaya's market share

On-premises is dead: Broadsoft.
Samira Sarraf Feb 16 2017, 7:34AM Collaboration
MYOB taps Melbourne reseller for ambitious contact centre overhaul

MYOB taps Melbourne reseller for ambitious contact centre overhaul

Wants to offer personalised customer experience.
Samira Sarraf Feb 15 2017, 10:47AM Collaboration
AWS launches Skype competitor Chime

AWS launches Skype competitor Chime

Claims to solve "clunky, grainy, disappointing" teleconferences.
Samira Sarraf Feb 14 2017, 6:30PM Collaboration
Optus overhauls Flight Centre with $75m deal for 1150 stores

Optus overhauls Flight Centre with $75m deal for 1150 stores

Delivering services supporting 9000 staff.
Michael Jenkin Jan 23 2017, 12:15PM Telco
Avaya granted US$425 million loan from bankruptcy court

Avaya granted US$425 million loan from bankruptcy court

Necessary funds to continue operations.
Reuters Staff Jan 23 2017, 10:08AM Collaboration
Avaya Australia: "business as usual" despite bankruptcy

Avaya Australia: "business as usual" despite bankruptcy

While US parent restructures to lighten its US$6 billion debt load.
Brendon Foye Jan 23 2017, 6:21AM Collaboration
BlueJeans hires former ShoreTel channel manager

BlueJeans hires former ShoreTel channel manager

Ashley Allen joins video conferencing vendor.
Brendon Foye Jan 18 2017, 11:10AM Collaboration
Sydney's CommuniCloud partners with BlueJeans

Sydney's CommuniCloud partners with BlueJeans

For cloud-based video collaboration.
Samira Sarraf Jan 13 2017, 11:21AM Collaboration
KPMG delivers Oracle ERP Cloud to financial firm

KPMG delivers Oracle ERP Cloud to financial firm

Says 18-month mega implementations are long gone.
Michael Jenkin Jan 9 2017, 11:40AM Cloud
Microsoft partner Generation-e makes major acquisition

Microsoft partner Generation-e makes major acquisition

Melbourne company will almost double in revenue after deal.
Samira Sarraf Dec 6 2016, 6:30AM Collaboration
Cisco launches SMB start-up packages

Cisco launches SMB start-up packages

Simpler family of solutions available in Australia.
Samira Sarraf Dec 1 2016, 11:40AM Collaboration
CDM wins $2.3m contract with the Department of Finance

CDM wins $2.3m contract with the Department of Finance

Offers four years of support.
Samira Sarraf Nov 28 2016, 6:30AM Collaboration
Avaya's call centre unit to be acquired: report

Avaya's call centre unit to be acquired: report

Buyout firm CD&R could be in the lead.
Jessica DiNapoli Nov 24 2016, 2:17PM Collaboration
ShoreTel reshuffles Australian management team

ShoreTel reshuffles Australian management team

Appoints Craig Howe as channel manager.
Samira Sarraf Nov 24 2016, 11:59AM Collaboration
Cisco picks Melbourne for first Spark data centre outside US

Cisco picks Melbourne for first Spark data centre outside US

Australians are biggest per-capita users of Cisco collaboration.
Steven Kiernan Nov 22 2016, 11:11AM Collaboration
Meet the buyer: IOOF

Meet the buyer: IOOF

How communications reseller Nexon helped overcome Skype challenges.
Brad Howarth Nov 16 2016, 9:00AM Collaboration
Polycom splits channel roles with Telstra, Westcon in mind

Polycom splits channel roles with Telstra, Westcon in mind

Differentiates resellers from distributors.
Samira Sarraf Nov 16 2016, 7:00AM Collaboration
Insight's clients, partners tee off for charity event

Insight's clients, partners tee off for charity event

[Photos] Who did we spot getting a slice of the action on 21 October?
Michael Jenkin Oct 28 2016, 12:00PM Photos
Canberra college adopts Panasonic to replace ageing system

Canberra college adopts Panasonic to replace ageing system

Unified communications partner Sedcom leads the transformation.
Samira Sarraf Oct 27 2016, 7:00AM Collaboration
ShoreTel reveals top Australian partners

ShoreTel reveals top Australian partners

Linktech, Viatek, Calibre One, PTS Communications and PowerNet recognised.
Samira Sarraf Oct 25 2016, 10:17PM Collaboration

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