ccaas

HCLTech partners with Microsoft for cloud GenAI contact centres

HCLTech partners with Microsoft for cloud GenAI contact centres

Over 550 Nuance staff to join company.
Staff Writer Jan 21 2025, 2:28PM Strategy
Access4 buys Sydney cloud comms provider Channel UC

Access4 buys Sydney cloud comms provider Channel UC

Over 600 transacting reseller partners for combined entity.
Staff Writer Sep 16 2024, 12:55PM Collaboration
Next Telecom partners with ipSCAPE

Next Telecom partners with ipSCAPE

To enhance cloud communications capabilities
Amelia Norris May 10 2023, 3:59PM Telco
Avaya Experience Platform launches in ANZ

Avaya Experience Platform launches in ANZ

As parent company attempts to emerge from bankruptcy.
Natalie Apostolou , Amelia Norris Mar 22 2023, 12:57PM Sales & Marketing
Byte buys Melbourne contact centre firm RiseCX

Byte buys Melbourne contact centre firm RiseCX

To deliver growth in the Victorian market.
Juha Saarinen Feb 6 2023, 1:34PM Strategy
RingCentral adds Australian UC partners

RingCentral adds Australian UC partners

Cube Networks, EDV and PepNet Technologies come on board.
Juha Saarinen Jan 31 2023, 10:49AM Telco
Tradewinds has turned unified communications into an easier upsell

Tradewinds has turned unified communications into an easier upsell

Resellers, MSPs qualify customers and brokerage handles the rest.
NICE promotes Russell Jones to channel chief

NICE promotes Russell Jones to channel chief

IComm's Ben Eldridge also hired as sales manager.
Jeremy Nadel Apr 14 2022, 7:43AM Services

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