Log in
Subscribe for Free
News
M&A Sessions
Impact Awards
Pipeline 2025
MSP Index
Reports
Events
Resources
Advertise
Search
Business
Managed IT Services
Cloud
Collaboration
Data Centre
Digital
Distribution
Hardware
Mobility
Networking
Printing
Security
Servers & Storage
Services
Storage
Telco
End of support for Windows 10
State of AI 2024
Public Sector Tech Report
State of data
State of Security 2024
State of the MSP 2024
Kickstarter 2024
Cloud Covered
State of Diversity
State of Sustainability 2023
Channel Leaders Golf Day
Benchmark Security Awards
MSP Index Roadshow
Channel Meets 2025
Pipeline 2025
Impact Awards
Fast50
Photos
Channel TV
Focal Points
Partner Content
Partner Hubs
Partner Stories
Media Hub
Boardroom Impact
Whitepapers
News
Business
Managed IT Services
Cloud
Collaboration
Data Centre
Digital
Distribution
Hardware
Mobility
Networking
Printing
Security
Servers & Storage
Services
Storage
Telco
M&A Sessions
Impact Awards
Pipeline 2025
MSP Index
Reports
End of support for Windows 10
State of AI 2024
Public Sector Tech Report
State of data
State of Security 2024
State of the MSP 2024
Kickstarter 2024
Cloud Covered
State of Diversity
State of Sustainability 2023
Events
Channel Leaders Golf Day
Benchmark Security Awards
MSP Index Roadshow
Channel Meets 2025
Pipeline 2025
Impact Awards
Fast50
Resources
Photos
Channel TV
Focal Points
Partner Content
Partner Hubs
Partner Stories
Media Hub
Boardroom Impact
Whitepapers
Advertise
Log in
Email:
Password:
Remember me
|
Forgot password?
Don't have an account? Register now!
Home
call
call
Datacom offloads Asia call centres to Convergys
Maintains Aussie operations.
Joshua Gliddon
Apr 4 2013, 1:53PM
Services
FBI unmasks LulzSec's Sabu
Authorities also swoop on alleged Stratfor, FBI phone call hackers.
Ry Crozier
Mar 8 2012, 8:24AM
Security
Number’s up for the Rabid support line
Rabid’s good intentions in setting up a support line only went to reveal the true meaning of cell phone
Rabid Reseller
Jul 14 2011, 7:22AM
Sales & Marketing
AAPT to expand into infrastructure-as-a-service
Diversifies hosted business beyond Google's enterprise platform.
Ry Crozier
Mar 15 2011, 8:45AM
Services
Salmat slides on Telstra call centre loss
May deadline to find new jobs for staff.
Staff Writers
Mar 8 2011, 8:48AM
Software
Skype now free ad-supported software
Targeted audio ads coming your way.
Liam Tung
Mar 8 2011, 8:48AM
Software
Telstra lays off Ballarat call centre contractors
Agency tells staff.
Ry Crozier
Jan 28 2011, 8:44AM
Finance
Interactive launches on-demand call centre
Scales to high-volume operators.
Sholto Macpherson
Nov 19 2010, 3:51PM
Mobility
NSC launches on-demand call centre service
Financial model took a year to build.
Sholto Macpherson
Sep 29 2010, 2:51PM
Mobility
Oakeshott backs Telstra's Grafton employees
MP ‘surprised’ at Telstra’s plan to close regional call centre.
Liz Tay
Sep 28 2010, 8:04AM
Collaboration
Avaya aims call centre products at growing SME market
Firm offers dedicated system for call handling.
Dan Worth
Jul 21 2010, 8:39AM
Collaboration
AAPT to offshore Sydney consumer call centre
Up to 80 Australian staff could lose their jobs.
Negar Salek
Jun 30 2010, 9:53AM
Collaboration
Greens aim to make Do Not Call registration permanent
Do Not Call -- ever.
Liz Tay
Mar 18 2010, 2:12PM
Sales & Marketing
Microsoft and HP partner to simplify IT environments
Firms to integrate technology stacks and collaborate on next-gen infrastructure.
Daniel Robinson
Jan 14 2010, 9:47AM
Software
Avaya improves comms for SMEs
New version of IP Office launches, promising improved usability.
Cath Everett
Sep 22 2009, 8:12AM
Collaboration
Nortel problems no worry for NSC
Chapter 11 and potential new owner shrugged off.
Lilia Guan
Sep 2 2009, 4:36PM
Services
CyTrack forges partner network with Microsoft
Opens new channels for products.
Lilia Guan
Sep 1 2009, 2:48PM
Software
Skype Trojan can log VoIP conversations
Symantec sets alarm bells ringing.
V3.co.uk staff
Aug 29 2009, 9:29AM
Software
Avaya invests in marketing for resellers
Telephony vendor wants to provide partners with marketing edge.
Lilia Guan
Aug 27 2009, 2:50PM
Software
NSC wins contract with Hobsons
Educational provider chooses Sydney-based voice integrator for call-centre product.
Lilia Guan
Aug 26 2009, 9:44AM
Software
Next
Most popular tech stories
Westpac hires CBA's data chief to lead AI, data and digital
Westpac pilots AI to analyse inbound call content
ANZ explores agentic AI opportunities
Coles merges digital and customer leadership
BHP sets up AI hub in Singapore
Telstra to move away from 'best effort' connectivity, let users tweak attributes
Transport for NSW restructures tech division
Westpac hires CBA's data chief to lead AI, data and digital
In Pictures: Abnormal AI and AUSCERT security roundtable
Telstra addresses external antenna claims by Vodafone
Blackberry celebrates "giant step forward"
Photos: The 2024 IoT Awards winners
Axis Communications opens experience centre in Sydney tech hub
Perth IoT vendor Digital Matter names new chief executive
How the University of Melbourne used LoRaWAN and IoT in ‘COVIDSafe’ strategy
Log in
Don't have an account? Register now!
Email:
Password:
Remember me
|
Forgot your password?