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Pipeline 2026
State of the MSP
Reports
The State of the MSP Report 2025
State of Channel Security
Distributor Differentiation Feature Report
End of support for Windows 10
State of AI 2024
Public Sector Tech Report
State of data
Events
Kickstarter 2026
MSP Index Melbourne
Pipeline 2026
Resources
MSP Index
Partner Content
Photos
Channel TV
Channel Leaders
Media Hub
Partner Hubs
Focal Points
Partner Stories
Whitepapers
Advertise
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Home
bpo
bpo
Primary Health Tasmania takes tech transformation leap
Selects Appian and partner Roboyo to revitalise health service commissioning processes.
Natalie Apostolou
Mar 7 2023, 12:26PM
Strategy
Infosys execs depart after Apple overbilling scandal
BPO's CEO and CFO gone, six more to be fired.
Reuters Staff
Nov 21 2014, 7:21AM
Services
Telkom Indonesia ploughs $11 million into Aussie call centre outfit
Acquires majority stake in 600-person firm.
William Maher
Sep 29 2014, 7:57AM
Services
Accenture office raided
Microsoft partner caught up in Chinese regulator probe.
Reuters Staff
Aug 7 2014, 1:25PM
Software
Salmat slides on Telstra call centre loss
May deadline to find new jobs for staff.
Staff Writers
Mar 8 2011, 8:48AM
Software
Salmat opens new offshoring centre
Philippines facility to handle Australian queries.
Liz Tay
Sep 10 2010, 8:21AM
Finance
BlueScope Steel renews BPO deal
Renews contract with Capgemini.
Liz Tay
Jun 7 2010, 8:44AM
Strategy
Aussie HR firm moves into managed payroll services
Firm nets Harvey Norman as a customer.
Lilia Guan
Sep 21 2009, 9:16AM
Software
Organisations warned over hidden BPO costs
Business and IT teams must work together on business process outsourcing.
Phil Muncaster
Aug 6 2009, 9:25AM
Software
HCL opens new development centres
Indian IT services provider HCL has set up two new development and support centres in Sydney and Melbourne.
Ry Crozier
Aug 22 2008, 4:01PM
Security
Fuji Xerox Australia acquires KAZ BPO Division
Fuji Xerox strengthens managed services offering. But at what cost to resellers?
Lilia Guan
Aug 3 2007, 7:00AM
Hardware
Concerto signs Melbourne BPO provider UCMS
US contact centre applications vendor Concerto Software has signed a Melbourne-based business process outsourcing specialist, UCMS.
Fleur Doidge
Sep 17 2004, 12:00AM
Data centre
Powerlan leaps into BPO with $12m deal
Software vendor and services provider Powerlan has made its first big leap into business process outsourcing (BPO), forming a wholly-owned subsidiary to win a $12 million tender with OFM Investment Group.
Fleur Doidge
Jan 8 2004, 12:00AM
Software
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