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Impact Awards
State of the MSP
Reports
The State of the MSP Report 2025
State of Channel Security
Distributor Differentiation Feature Report
End of support for Windows 10
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Channel Meets: Security
Winter Ball
Pipeline 2026
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Home
bpo
bpo
Primary Health Tasmania takes tech transformation leap
Selects Appian and partner Roboyo to revitalise health service commissioning processes.
Natalie Apostolou
Mar 7 2023, 12:26PM
Strategy
Infosys execs depart after Apple overbilling scandal
BPO's CEO and CFO gone, six more to be fired.
Reuters Staff
Nov 21 2014, 7:21AM
Services
Telkom Indonesia ploughs $11 million into Aussie call centre outfit
Acquires majority stake in 600-person firm.
William Maher
Sep 29 2014, 7:57AM
Services
Accenture office raided
Microsoft partner caught up in Chinese regulator probe.
Reuters Staff
Aug 7 2014, 1:25PM
Software
Salmat slides on Telstra call centre loss
May deadline to find new jobs for staff.
Staff Writers
Mar 8 2011, 8:48AM
Software
Salmat opens new offshoring centre
Philippines facility to handle Australian queries.
Liz Tay
Sep 10 2010, 8:21AM
Finance
BlueScope Steel renews BPO deal
Renews contract with Capgemini.
Liz Tay
Jun 7 2010, 8:44AM
Strategy
Aussie HR firm moves into managed payroll services
Firm nets Harvey Norman as a customer.
Lilia Guan
Sep 21 2009, 9:16AM
Software
Organisations warned over hidden BPO costs
Business and IT teams must work together on business process outsourcing.
Phil Muncaster
Aug 6 2009, 9:25AM
Software
HCL opens new development centres
Indian IT services provider HCL has set up two new development and support centres in Sydney and Melbourne.
Ry Crozier
Aug 22 2008, 4:01PM
Security
Fuji Xerox Australia acquires KAZ BPO Division
Fuji Xerox strengthens managed services offering. But at what cost to resellers?
Lilia Guan
Aug 3 2007, 7:00AM
Hardware
Concerto signs Melbourne BPO provider UCMS
US contact centre applications vendor Concerto Software has signed a Melbourne-based business process outsourcing specialist, UCMS.
Fleur Doidge
Sep 17 2004, 12:00AM
Data centre
Powerlan leaps into BPO with $12m deal
Software vendor and services provider Powerlan has made its first big leap into business process outsourcing (BPO), forming a wholly-owned subsidiary to win a $12 million tender with OFM Investment Group.
Fleur Doidge
Jan 8 2004, 12:00AM
Software
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