Zoom launches ZoomMate AI teammate and AI productivity suite

Zoom has launched ZoomMate, an “AI teammate” designed to turn workplace conversations into completed work, alongside a new AI Productivity Suite that generates documents, slides and spreadsheets from meeting context.

Zoom describes ZoomMate as an agentic AI work surface that connects live conversational context to enterprise systems such as Salesforce, Jira, Slack, ServiceNow and Workday.

It groups the product’s capabilities into an agentic search across Zoom, the web and connected third-party systems; orchestration that coordinates follow-up across apps - scheduling events, updating records, drafting communications and triggering workflows; and a “complete” layer that automatically produces presentations, documents, spreadsheets, reports and project plans from meeting discussions.

The company positions all of this within its “system of action” vision, first outlined in March.

The accompanying AI Productivity Suite comprises Zoom Canvas (formerly Zoom Docs), Zoom Slides, Zoom Sheets and Zoom Paper, all powered by Zoom AI.

Rather than starting from a blank page, the tools generate deliverables from what was said across meetings, calls and chats, and keep outputs linked to the source conversation.

They are compatible with .docx, .pptx and .xlsx and can export to Microsoft Office, Google Workspace or PDF.

Zoom is pitching the suite at professional services — consultants, agencies, financial advisers and small-business teams — who spend hours reformatting notes and writing proposals.

“Today’s AI tools can capture conversations or generate content, but they often lack the full context of people’s conversations across meetings, chat, email, and in-person,” said Russell Dicker, chief product officer at Zoom.

“Zoom was built from the conversation out, which gives our AI a unique understanding of what teams discussed, what decisions were made, and what needs to happen next. The AI Productivity Suite helps teams move from conversations to completion by turning meeting context into actionable work, without forcing users to reconstruct information across disconnected tools.”

ZoomMate is generally available now for online and direct customers in North America, starting at US$20 per user per month with AI credits included, with EMEA and Asia-Pacific - including Australia - expected later this year. The AI Productivity Suite is included with a ZoomMate subscription and also sold standalone or as an add-on for US$10 per user per month.