NZ’s Citycare Property implements Boomi Enterprise Platform to streamline HR

New Zealand-based social infrastructure firm Citycare Property has implemented Boomi’s Enterprise Platform to streamline its HR and employee management processes.

Citycare Property implemented a new Human Resources Information System (HRIS) platform, with the organisation needing to ensure employee management processes were seamless across all systems - including HR, payroll, and IT platforms - while also having a consistent, unified view of its workforce.

This connectivity would ensure high data integrity and security standards were met while supporting efficient onboarding, offboarding, and ongoing HR operations. Citycare Property engaged Boomi partner Adaptiv to identify and implement a solution to provide that connectivity.

To address Citycare Property’s integration challenges, Adaptiv implemented the Boomi Enterprise Platforms Data Hub and integrations capabilities. This established a single, unified view of each employee across all platforms, introducing a consistent framework and improving the accuracy and reliability of its workforce data changes – onboarding, role transitions, offboarding – regardless of the platform in use.

All updates are automatically reflected across HR, payroll, and IT systems, enabling efficient, secure changes without disrupting day-to-day operations, which provides a scalable foundation to support future growth.

“Onboarding a new hire, setting up their account, and getting them active in our systems used to eat up days of work,” said Adam Doocey, CIO of Citycare Property.

“Prior to doing the integrations, visibility into where someone was in the process wasn't always straightforward. The Adaptiv team was willing to set the technology aside and talk to our people.

“Boomi has given us a degree of visibility that we've never had before. We've seen an improvement in the time it takes to get an employee from registering in our HR system to being active across all of our systems. We've also seen a real lift in data quality in the downstream systems – historically, when issues arose, staff would often work around them by manually adjusting the data. Implementing Boomi has put an end to that practice.”

“We felt that Boomi, with its integration and master data capabilities, was a great fit for Citycare because it enabled us to put the employee at the centre of the integration,“ said Philip Durrant, principal consultant, Adaptiv.

“Use of the Boomi platform balanced the immediate requirements of the project with a future facing view for Citycare by enabling additional systems to be plugged into Boomi Data Hub with minimal rework to the original system as delivered.”

“Citycare Property has proven that putting the employee at the centre of your integration strategy delivers real, measurable results for the entire organisation," David Irecki, chief technology officer, APJ at Boomi, said.

“In partnership with Adaptiv, Boomi is proud to support Citycare's workforce modernisation and provide the data foundation that keeps their operations running smoothly.”