The MSP Index Roadshow will make its New Zealand debut in Auckland this October, bringing MSP leaders together to examine profitability, AI, automation and differentiation in the country's changing managed services market.
The MSP Index Roadshow is heading to New Zealand for the first time, with the inaugural Auckland event set to bring together managed service providers and technology industry leaders to examine the opportunities and challenges shaping the market.
Taking place on 21 October at Sofitel Auckland Viaduct Harbour, the event will give New Zealand MSPs an afternoon of market insights, practical discussion and networking.
The launch comes as MSPs face a rapidly changing operating environment. AI is moving from experimentation into day-to-day business operations, while providers are under increasing pressure to improve efficiency, protect margins and demonstrate greater value to customers. Industry reporting continues to point to growth opportunities for MSPs, but also increasing pressure on providers to adapt and differentiate.
The MSP Index is a growing directory of Australian MSPs and forms part of an ongoing program analysing the MSP landscape, including business maturity, service offerings, partnerships, opportunities and challenges.
The New Zealand roadshow will bring that conversation to Auckland for the first time, with the techpartner.news editorial team examining the issues that matter most to MSP leaders.
What's shaping the MSP market?
The afternoon will feature MSP market analysis, fireside chats and two panel discussions, focused on some of the biggest questions facing managed service providers in 2026.
SMB profitability
The first panel will look at what is really driving MSP profitability in 2026.
It will examine which SMB business models and specialisations are paying off, where automation is delivering genuine efficiency gains, and how AI is changing the cost structure of MSP businesses.
The discussion will also explore what isn't working and where providers can identify new opportunities to improve margins and build more sustainable businesses.
MSP differentiation
The second panel will tackle another major challenge: how MSPs can stand out in an increasingly crowded market.
The discussion will explore how providers are building competitive advantage, strengthening their value proposition and responding to changing customer expectations.
For MSPs looking at their next stage of growth, the conversation will focus on the strategies and opportunities that could help providers differentiate in 2026 and beyond.
Alongside the stage program, the Auckland event will give MSP leaders the opportunity to connect with peers, technology providers and industry experts.
The event will conclude with a dedicated interactive networking session, providing the chance to exchange ideas, share experiences and build valuable connections across the New Zealand managed services ecosystem.
Be part of the first MSP Index Roadshow in New Zealand.
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