Australia Post has awarded Brisbane communications reseller Comscentre a managed services and network upgrade contract.
The five-year deal includes the implementation of a Cisco Meraki SD-WAN and upgrading the networks of more than 4000 Australia Post sites.
“We are pleased to have Comscentre on board to help take our customer service and experience to a new level,” said Australia Post chief information officer John Cox. “Comscentre demonstrated a clear understanding of our vision for the future, and we look forward to expanding our capability with their expertise.”
Comscentre said its internally-developed One Touch Control (OTC) network management platform made its offering stand out, by combining multi-vendor and carrier connectivity into a single dashboard that monitors and reports on network performance, hardware health, carrier SLAs and best practice business processes.
The company said OTC gives AusPost a single pane of glass view of the whole network ecosystem as it expands and rolls out new services.
“The current telco market represents a ‘perfect storm’ for Comscentre given our agnostic approach to aggregating network services across all carriers coupled with 16 years of investment in the OTC platform,” Comscentre executive director Cameron Quilty said.
In 2015, Comscentre partnered with Brisbane MSP RIoT Solutions to roll out Cisco Meraki SD-WAN to Flight Centre, which the company claims was the largest rollout of its type at the time. The contract covered 1150 retail stores across Australia including Flight Centre, Escape Travel, Student Flights, Travel Associates and Cruiseabout.
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