Recent articles by Staff Writers
Adam Internet to complete $1.5M call centre improvements by Christmas
With the festive season just around the corner, South Australian Internet Service Provider (ISP), Adam Internet, is dertmined to have its $1.5 million customer service upgrade completed before the holidays.
Dec 21 2007, 10:06AM
Collaboration
Austrade: Indian market ripe for Aussie invasion
The annual NASSCOM India Leadership Forum to be held in February is being viewed by Austrade, the Australian Government’s export development agency, as the ideal opportunity for Aussie IT companies to take advantage of the growing market in India.
Dec 20 2007, 1:10PM
Strategy
2007 Year in Review
Another year has passed in the Australian channel and you can be forgiven for wondering just where 2007 has gone. The channel showed no signs of slowing over the past 12 months and that is reflected over the next few pages which aims to highlight the industry-defining moments of 2007.
Dec 13 2007, 12:28PM
Strategy
Comms body wants quality of service for VoIP
Independent body, Communications Alliance has released two industry guidelines developed to assist operators meet Quality of Service (QoS) performance objectives when delivering VoIP services and Internet Protocol (IP) networks.
Dec 5 2007, 3:22PM
Collaboration
