customer experience

Sydney council issues digital transformation tender

Sydney council issues digital transformation tender

Twelve-week project is slated to start early March this year.
Staff Writer Jan 29 2025, 1:22PM Digital
What customers have said about their MSPs

What customers have said about their MSPs

129 customers told us their best and worst experiences.
Jeremy Nadel Jun 21 2022, 7:04AM Services
Enter CRN's 2022 Impact Awards now!

Enter CRN's 2022 Impact Awards now!

Entries for the CRN 2022 IMPACT Awards, our program that celebrates channel success, are now open!
Staff Writers May 16 2022, 1:02PM Finance
Genesys' 2022 APAC partner award winners

Genesys' 2022 APAC partner award winners

Nexon, Customer Driven Solutions and Telstra picking up gongs.
Jeremy Nadel Apr 20 2022, 12:30PM Services
CX, BI top tech buyer's priorities: IDC

CX, BI top tech buyer's priorities: IDC

Global survey reveals fallout from the recent burst of digital transformation.
Ben Moore Oct 25 2021, 6:57AM Digital
CRN Impact Awards 2021 ceremony is live

CRN Impact Awards 2021 ceremony is live

All winners revealed in digital presentation on CRN Pipeline 2021.
Chris Player Oct 22 2021, 11:46AM Strategy
Datisan takes USC Open Day virtual with mixed reality

Datisan takes USC Open Day virtual with mixed reality

Delivering an immersive, remote experience.
Ben Moore Aug 31 2021, 8:58AM Services
SixPivot develops app for MotoDNA motorbike training

SixPivot develops app for MotoDNA motorbike training

To create an engaging experience for end-users.
Ben Moore Aug 27 2021, 10:30AM Services
Rubicon Red creates chatbot for Queensland University of Technology

Rubicon Red creates chatbot for Queensland University of Technology

Easing the burden on student services.
Ben Moore Aug 26 2021, 6:45AM Services
Five trends driving customer experience maturity

Five trends driving customer experience maturity

With the accelerated shift to digital, customer expectations have never been higher and organisations are under pressure to adapt and respond.
Wendy Johnstone Feb 1 2021, 9:25AM Sales
5 ways to create a great online sales experience

5 ways to create a great online sales experience

Tips to drive you to invest where it counts: creating a friction-free sales experience
Jared Baker Jan 12 2021, 10:52AM Finance
Deloitte acquires Oracle partner Ekulus

Deloitte acquires Oracle partner Ekulus

Joins Consulting Enterprise Technology practice.
Nico Arboleda Sep 23 2020, 6:50AM Services
Vox pop: Who’s to blame for slow broadband speeds?

Vox pop: Who’s to blame for slow broadband speeds?

Three ICT executives weigh in.
Ry Crozier Aug 15 2017, 6:00AM Comment

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