CRN Impact Awards 2023: NEXTGEN's oSpace generates $30M in pipeline for channel community
How the Sydney-based distributor won at the CRN Impact Awards 2023.
5 essential digital transformation ideas
If you don't digitise, your organisation will be left behind. Check out these digital transformation ideas.
Ten tips for vendor account execs to leverage partners
Account executives can be one of the best, or worst, resources a vendor can provide.
Busting 5 social selling myths
How to master this highly effective b2b sales practice.
Five signs your business needs sales enablement technologies
Tech that aligns people, processes, content and insights.
The benefits of a flexible contact centre
If the COVID-19 pandemic has taught Australian businesses anything, it’s the importance of flexibility.
Why the field service industry MUST innovate and share more risk with partners
All IT services need to be like the cloud!
Customer experience in 2021: The future of CX
The past year has seen an exponential growth in the use of digital channels.
Optimising the contact centre: lessons from COVID one year on
The COVID crisis put contact centres to the test in 2020 and highlighted why it matters to ensure yours is robust and ready for anything.
Five trends driving customer experience maturity
With the accelerated shift to digital, customer expectations have never been higher and organisations are under pressure to adapt and respond.
5 ways to create a great online sales experience
Tips to drive you to invest where it counts: creating a friction-free sales experience
How chatbots are making us rethink customer experience in a Covid world
Hyper-personalised content, services core to digital experiences.
proudly sponsored by
