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Pipeline 2026
Impact Awards
State of the MSP
Reports
The State of the MSP Report 2025
State of Channel Security
Distributor Differentiation Feature Report
End of support for Windows 10
State of AI 2024
SMB Profitability Report
Public Sector Tech Report
State of data
Events
Channel Meets: Security
Winter Ball
Pipeline 2026
MSP Index Brisbane
Channel Leaders Golf Day
Resources
MSP Index
Partner Content
Photos
Channel TV
Podcast
Channel Leaders
Media Hub
Partner Hubs
Focal Points
Partner Stories
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Daniel Harding
Daniel Harding is Director, Australia Operations, MaxContact.
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Recent articles by Daniel Harding
How establishing a remote contact centre could benefit your SME in 2021 and beyond
For small and medium sized enterprises, having a team of agents working off-site has plenty to recommend it.
Daniel Harding
Feb 22 2021, 11:39AM
People/HR
Optimising the contact centre: lessons from COVID one year on
The COVID crisis put contact centres to the test in 2020 and highlighted why it matters to ensure yours is robust and ready for anything.
Daniel Harding
Feb 1 2021, 10:07AM
Sales
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