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Home
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Optimising the contact centre: lessons from COVID one year on
The COVID crisis put contact centres to the test in 2020 and highlighted why it matters to ensure yours is robust and ready for anything.
Daniel Harding
Feb 1 2021, 10:07AM
Sales
Hackers target instant messaging applications
Security experts detect surge in malware targetting IM users.
Jun 29 2010, 9:28AM
Security
Google simplifies migration path to Gmail
Google has updated Gmail to make it easier for users to migrate from competing email providers.
Rosalie Marshall
May 15 2009, 2:25PM
Software
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