ServiceNow enhances global partner program

ServiceNow has announced a number of enhancements to its global partner program with the intention to accelerate AI agent innovation.

ServiceNow’s redesigned Build Program aims to make it easier for ISV, developer, and technology partners to get started, explore new ideas, and differentiate their offerings as they bring new solutions to market.

The programs modernised tier structure - Registered,Select, Premier, and Elite - introduces stronger program benefits and fresh opportunities for partners to showcase their AI solutions in the ServiceNow Store, a global marketplace for enterprise-ready AI agents.

A new Access Tier also invites aspiring and entry-stage partners to start building immediately with ServiceNow, giving them instant access to tools and resources without needing to fully enrol first.

More than1,000 existing partners will transition into the redesigned Build Program by March, establishing a unified pipeline of innovators building AI-powered solutions on the ServiceNow AI Platform.

ServiceNow has also introduced new funding opportunities and 100% reimbursement for select activities; targeted funding to accelerate high-impact customer opportunities and unlock faster outcomes; and rewards that recognise partners for driving customer value and deepening technical expertise across the ServiceNow AI Platform.

ServiceNow is also introducing a streamlined fee structure. Beginning immediately, all global partners will move to a single annual membership fee. This change reflects direct partner feedback and is designed to create a simpler, more equitable structure.

"As the world embraces AI-driven transformation, these enhancements to our global Partner Program will accelerate that momentum,"said Matt Bolton, ServiceNow's partner leader for ANZ.

"By opening our ecosystem to more innovators and simplifying how partners build on the ServiceNow AI Platform, were creating more opportunities to deliver AI-powered solutions, tailored to Australian enterprises unique needs. This means faster deployment of AI agents with stronger business outcomes."

ServiceNows partner ecosystem includes more than 2,700 partners globally.