Kytec rebrands, launches managed services for SMBs

Melbourne-based systems integrator Kytec is rebranding as it expands into offering managed services for SMBs.

While keeping the same name, introducing a new look “reflects [Kytec's] renewed focus on agility, innovation, and customer partnership”, the company said in a statement.

It now offers managed services to “support new market opportunities afforded by AI-based digital transformation” that are aimed at reducing SMBs' costs and risks while improving workflows, customer and employee experience.

Kytec chief executive David Okulicz said the company will continue to service enterprise and mid-market companies but is bringing its digital transformation capabilities to the SMB market.

“By combining our managed services with deep advisory and implementation expertise, we’re delivering high-value consulting that’s traditionally been out of reach for smaller businesses,” he said.

“SMBs often lack the resources for top-tier guidance and end up navigating change on their own. As their MSP, we’re uniquely positioned to bridge that gap by leveraging day-to-day support insights to help drive transformation. It’s a powerful capability no one else is offering.”

He added that many businesses are looking to artificial intelligence to improve their operations but that often means readdressing the ways of working that has enabled them to succeed to date.

“These patterns, practices, and processes make each business unique and our managed services are designed to support them, so leaders can focus on injecting intelligence and agentic AI into the way these practices are designed, delivered and executed,” he said.

The company’s announcement about the rebrand and the expansion into the SMB market cited research from the National AI Adoption Tracker that found 68% of SMBs are looking to adopt AI-based technologies.

The research found most companies want AI to deliver faster access to accurate data, as well as resource optimisation and improved employee experience.