Cisco has unveiled Cisco Cloud Control, a unified platform built for humans and AI agents to manage, monitor and defend critical IT infrastructure.
With one login, Cisco Cloud Control delivers a single view of Cisco networking, security, compute, observability, and collaboration in one secure environment.
People and agents will work from a single data layer in the platform, sharing the same operational context and the same system of action, while humans stay in control.
Customers can build their own applications and agents using natural language directly within the platform, which also connects to an ecosystem that includes AWS, Linear, Microsoft, PagerDuty, ServiceNow, Slack, and Google Cloud, which now includes Wiz.
Cisco Cloud Control also offers cross-domain telemetry, purpose-built models, and trusted agents. With the trusted agents, operators will be able to work with autonomous agents that can follow a structured path from signal to action: spotting trouble, identifying causes, carrying out fixes, testing changes before deployment, and confirming the user experience has recovered.
Rounding out the offering is Cisco AI Canvas, a multiplayer, generative workspace where operators and agents work from the same live evidence to investigate and resolve complex issues together in real time, and Cloud Control Studio. The latter is a design space unlocking Agent Builder, which lets customers build agents, and App Builder, allowing customers to build and publish apps for Cloud Control.
“AI agents reason and act continuously at software speed, and that changes everything about how we scale, manage, and defend our critical infrastructure,” said Jeetu Patel, president and chief product officer, Cisco.
“Cisco Cloud Control is a command centre for agentic AI: a platform where your team and your AI agents work together, in the same environment, with the same information, and with humans in control."
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