Brennan introduces "fixed fee, fixed outcome" project promise

Brennan has introduced a "Fixed Fee, Fixed Outcome" guarantee to combat cost overruns in digital transformation projects.

Brennan quoted an estimate by Mondor Intelligence that suggested approximately $35 billion of the $47 billion spent on digital transformation in Australia and New Zealand was on projects that failed to achieve their objectives.

Projects' objectives not being fully fleshed out, or the desire to deploy the latest shiny new toy and override sound design was often the reason for failure, according to Brennan.

The initiative follows Brennan's integration of four recent acquisitions, expanding its geographic reach and digital transformation capabilities.

The company has developed the Brennan True Performance System, based on 27 years of industry experience, to underpin its fixed-cost model.

Brennan touted the reduction of its problematic projects from 50 per cent to less than five per cent through systematic improvements.

"We're transforming the way systems integrators deliver outcomes, and we're so confident, we're backing ourselves with a fixed price promise to deliver a fixed benefit from digital transformation", Dave Stevens, founder and managing director of Brennan, said.

The company serves more than 1700 businesses with systems integration and managed service solutions, and cited a 95 per cent customer retention rate.

Recent appointments include digital practice managers specialising in cyber security, artificial intelligence, data analytics, and digital solutions.

The "Fixed Fee, Fixed Outcome" promise is part of a wider restructure that brings Brennan's managed services and digital transformation offerings under a single brand.