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Home
warranty
warranty
Apple to fix "defective" Macbook keyboards
Launches keyboard service program for affected customers.
Brendon Foye
Jun 25 2018, 6:41AM
Hardware
Fitbit Australia misled customers over warranties
Wearables vendor broke Australian Consumer Law.
Brendon Foye
Jun 1 2018, 10:00AM
Mobility
ACCC alleges Telstra misled mobile phone customers
Uncovered 400 possible cases.
Allie Coyne
Oct 21 2014, 11:33AM
Mobility
Are you accidentally breaking consumer law?
[Blog post] Many resellers are flaunting Australian Consumer Law.
Don Card
Sep 29 2014, 5:22PM
Services
Harvey Normans charged over dodgy warranty support
Four stores fined $116k.
Tony Ibrahim
Dec 9 2013, 1:25PM
Hardware
Why did HP get fined $3 million and are you safe?
Getting warranties wrong can be costly.
Daniel James
Jul 11 2013, 1:03PM
Services
Harvey Norman hit by ACCC court action
In hot water over product returns, repairs.
Allie Coyne
Nov 20 2012, 8:04PM
Hardware
Angry resellers owed thousands by United Warranties
Warranty provider expected to go bust.
Allie Coyne
Jun 19 2012, 11:34AM
Hardware
Telstra insurance cover pays for thieves' internet use
Option for iPhone buyers caught by 12-month warranty.
Ry Crozier
May 19 2011, 1:15PM
Collaboration
Cisco warranty scammer gets seven years prison
Pair to pay US$18 million restitution to vendor.
Liam Tung
May 6 2011, 2:44PM
Security
MSY fined for misleading warranty notices
Federal Court imposes $203,500 penalty.
Liz Tay
Apr 18 2011, 4:23PM
Sales & Marketing
Samuel calls 'cased closed' on handset warranty fight
Relies on new laws, market pressure to bring resellers into line.
Brett Winterford
Jan 8 2011, 7:14AM
Mobility
Optus offers 24-month iPhone warranties
Following ACCC crackdown.
Brett Winterford
Jan 7 2011, 2:22PM
Collaboration
ACCC takes Dell to task over warranties
Fifteen-day warranty ruled out of order.
Brett Winterford
Dec 29 2010, 10:10AM
Hardware
Apple to discontinue Xserve
Promises to honour warranties and support.
Liam Tung
Nov 8 2010, 8:18AM
Hardware
iPhone price hike likely after warranty stand-off
ACCC, carriers in stand-off with Cupertino.
Brett Winterford
Oct 11 2010, 3:15PM
Strategy
Lenovo to replace cracked school screens
Department of Education deal hits snag.
Liz Tay
Jun 11 2010, 8:43AM
Hardware
ACCC gives iPhone special treatment on handset warranties
But competition watchdog won't let it happen again.
Brett Winterford
May 7 2010, 11:38AM
Hardware
ACCC finds Nokia Care Centre warranty policy misleading
ACCC forces centres to cease refund policy.
Negar Salek
Apr 15 2010, 10:50AM
Strategy
Mwave offers free shipping
Promotion aims to deflect attention from ACCC action.
Brett Winterford
Mar 19 2010, 1:50PM
Sales & Marketing
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