vecommerce

NAB adds voice security with Telstra

NAB adds voice security with Telstra

National Australia Bank has deployed voice biometric security in a move that will replace PINs and passwords of callers.
Staff Writers Jun 22 2009, 2:56PM Security
NAB partners with Telstra & VeCommerce for speech recognition solution

NAB partners with Telstra & VeCommerce for speech recognition solution

Telstra has sold the VeCommerce solution to National Australia Bank (NAB) to improve its telephone banking service for customers.
Jenny Eagle Apr 14 2009, 9:00AM Collaboration
NAB inks Telstra & VeCommerce speech recognition deal

NAB inks Telstra & VeCommerce speech recognition deal

Telstra has sold a VeCommerce speech recognition solution to the National Australia Bank (NAB).
Jenny Eagle Mar 5 2009, 11:56AM Collaboration
Survey exposes gaps in contact centre ID verification

Survey exposes gaps in contact centre ID verification

The launch of new research into consumer attitudes about contact centre identity verification has revealed a range of new opportunities for the channel.
Mitchell Smith Apr 11 2008, 11:58AM Collaboration
VeCommerce inks $2.5 million telco deal

VeCommerce inks $2.5 million telco deal

Voice and data services provider VeCommerce has signed a $2.5 million deal with Alcatel to supply an IP-based voice platform to AAPT call centres.
Fleur Doidge Jan 14 2004, 12:00AM Collaboration

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