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State of the MSP
Reports
The State of the MSP Report 2025
State of Channel Security
Distributor Differentiation Feature Report
End of support for Windows 10
State of AI 2024
Public Sector Tech Report
State of data
Events
Kickstarter 2026
Pipeline 2026
Resources
MSP Index
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Photos
Channel TV
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Home
tech support
tech support
Aussie ISV buys ads to wake up Google support
Targets employees after requests for help ignored.
Simon Sharwood
Aug 15 2019, 4:22PM
Software
Digital agency WebOracle starts SME tech support service
Claims small business is ‘Sick of the Sh#t’, but offers limited fix.
Simon Sharwood
Aug 8 2019, 10:24AM
Services
Atlassian tech support secrets revealed
Gamification cleared massive backlog in six months.
Simon Sharwood
Aug 5 2019, 10:22AM
Strategy
Why resellers deserve better support
[Comment] There must be a better way than being stuck in a level one support queue.
Sonia Cuff
Aug 15 2017, 6:00AM
Comment
Aussie IT jobs slashed at Symantec
More local cuts expected.
Allie Coyne
Jul 4 2013, 11:59AM
Security
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