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This is AI speaking: what Uniting NSW.ACT's voice bot tells us about the future of call centres

This is AI speaking: what Uniting NSW.ACT's voice bot tells us about the future of call centres

The aged care provider is using AI to answer some calls from elderly clients.

William Maher Dec 18 2025, 6:52PM Software

Cisco and Dicker Data use AI PODs to prod Australia's IT channel on AI

Cisco and Dicker Data use AI PODs to prod Australia's IT channel on AI

"The costs don't seem to stack up in the hyperscaler end of town when it comes to that training side of things."

William Maher Nov 13 2025, 12:00AM Data centre

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