Synology launches Surveillance365 cloud video surveillance service

Synology has launched Surveillance365, a Video Surveillance as a Service (VSaaS) offering that lets businesses deploy multi-site surveillance without dedicated IT staff or on-premises infrastructure.

The solution is free to use with compatible Synology Cameras under its Standard Plan, which provides centralised management of a camera fleet from a single web portal or mobile app. Synology said each camera can be deployed in as little as two minutes.

Footage is recorded locally to an onboard microSD card, with AI analytics - including people, vehicle, intrusion and loitering detection - processed on-camera to generate immediate alerts and reduce cloud bandwidth consumption.

For live viewing, Surveillance365 prioritises peer-to-peer local connections, and a Low Bandwidth Mode cuts usage by up to 50%, according to the company.

A Business Plan adds granular permission profiles, site-level camera management and an audit log for organisations managing distributed teams and locations — a feature set aimed at retail chains, construction companies and multi-site corporate operators.

All Synology Cameras compatible with Surveillance365 are NDAA and TAA compliant, meeting procurement requirements for government agencies and security-conscious organisations.

Access is protected by multi-factor authentication and a C2 Encryption Key held exclusively by the account holder. An optional cloud backup to C2 OneStorage supports event-based or continuous recording with retention periods ranging from 45 to 3,650 days, and can also extend protection to Surveillance Station recordings on existing Synology NAS devices.

"Whether overseeing retail chains, construction sites, or global corporate offices, organisations can scale their security footprint instantly through Surveillance365 without the burden of managing physical infrastructure," said Josh Lin, director of Synology's Surveillance Group.