Optus has confirmed it suffered a "major network outage" impacting international websites and gaming platforms this week.
The telco did not reveal the cause of the issue but said it had since been resolved as of about 2pm yesterday.
“Optus is continuing to test and monitor performance following an overnight issue that affected some customer access to some international internet, streaming and gaming services,” the company said in a statement.
“We are pleased to report that access to those platforms and websites remains stable, however, we encourage customers to contact us if they have other issues they require assistance with.”
Issues started appearing early on 22 May, with a number of users taking to Twitter to report the disruption:
Looks like your having some issues on a very infrastructure level. Having connection issues with GW2, and so are others. Also istheservice down has increased issues from your end. pic.twitter.com/PuLzdDUz3r
— David (@David_Edme_) May 22, 2019
Anyone who’s with Optus are you having issues connection????
— ❥ Maddy (@justmaddyx) May 22, 2019
Is it PSN Down or just Optus!?
— Can't Shoot Straight To Save My Life (@oDeathJB) May 22, 2019
yep looks like @Optus having issues at the moment - others mentioning it here too https://t.co/09bUeLOL6A
— Sam (@skam) May 22, 2019
Optus confirmed there were issues that afternoon.
We’re aware of an issue currently impacting access to international websites and gaming platforms. Our tech team are currently working on resolving this. We aim to provide an update as soon as possible. We apologise for any inconvenience.
— Optus (@Optus) May 22, 2019
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