Midnyte City tackles customers' Friday afternoon code-shipping jitters

Melbourne-based cloud engineering, DevOps, and software development services firm Midnyte City has partnered with observability platform provider Honeycomb to help customers deliver high quality code faster and more reliably. 

The partnership will provide one tool with which engineers can gather information to investigate issues, as well as carry out faster identification, troubleshooting and resolution of issues.

One of the touted benefits is improving confidence in deployments, including on Friday afternoons when developers might be particularly jittery about something breaking.

The pitch is that siloed observability logs and metrics provide clues about problems, but a single source of truth with more context enables more effective problem solving.

Honeycomb’s observability platform is designed to enable engineering teams to understand, debug and improve production systems, reducing that risk by building greater confidence in deployments and allowing for faster feedback about system performance.

This can in theory also save teams money due to reduced on-call spend, as well as increase engineering capacity dedicated to value creation.

Midnyte City managing director Hannah Browne said she is seeing Honeycomb customers reduce their Mean Time To Recovery (MTTR) – a metric that tracks the average time that a device or system takes to recover from a failure or outage - by 75%.

“This is a dramatic shift of the time an engineering team spends shipping code that is valuable to customers vs fighting fires to maintain platform stability or uptime,” she said.

“Thinking about this effort vs reward play out over time across teams of engineers, like compound interest, the smart money is a bet on Honeycomb."

Midnyte City was a 2023 Fast50 company.