Ballina Shire Council hunts for Microsoft CSP partner

Ballina Shire Council, located on the NSW Far North Coast, has issued a request for tender (RFT) for Microsoft Cloud Solution Provider (CSP) partners to provide pricing, supply, administration, and support for Microsoft licensing under the CSP model for a three-year period.

The Shire's resident population is approximately 45,000 with major service centre Ballina servicing the major townships of Alstonville, Lennox Head, Wollongbar, and Wardell, as well as a number of smaller villages and localities including Cumbalum, Teven, Tintenbar and Knockrow.

The purpose of this process is to evaluate the suitability of the CSP model for Ballina Shire Council’s Microsoft licensing requirements, including pricing, flexibility, service responsiveness, administrative capability, and support for ongoing subscription management.

This procurement is being conducted independently of the Microsoft Enterprise Agreement (EA) procurement being undertaken through Northern Rivers Joint Organisation (NRJO).

In-scope requirements include Microsoft cloud subscriptions, license-based services, Azure-related offers, software subscriptions, and any associated Microsoft products identified by Council in its Pricing Schedule, as well as CSP pricing for new subscriptions, renewals, changes, additions, and where relevant transitions from existing licensing arrangements.

Also in-scope is support for customer setup, Microsoft Customer Agreement processes, subscription provisioning, renewal management, change requests, billing, reporting, and ongoing administration; advice on CSP term options, billing plans, cancellation settings, renewal settings, and product availability; and account management, licensing advisory, and operational support for Ballina Shire Council.

Areas falling out-of-scope include implementation, migration, deployment, managed services, end-user adoption, or consulting services.

The RFT closes on T June 2026 at 2PM AEST.