Australian ERP and analytics software provider Pronto Software partners with IBM

Pronto Software, an Australian enterprise resource planning (ERP) and analytics software provider and IBM business partner, has signed an agreement with IBM Australia to enable the integration of agentic AI capabilities into its Pronto Xi ERP platform via watsonx, IBM’s portfolio of AI products for the enterprise.

Under the agreement, Pronto Software’s AI infrastructure will be complemented by IBM’s agentic AI tools, a technology that supports autonomous decision-making, predictive analytics, and intelligent workflow automation.

Specifically, IBM's watsonx.ai will enable Pronto Software to build, deploy and manage AI solutions that automate workflows and processes with the aim to increase productivity.

Watsonx.ai also integrates with existing business systems and connects to any AI model or automation tool, enabling collaboration between AI agents and assistants.

Pronto Software MD Chad Gates said the initiative is designed to democratise access to intelligence, helping businesses develop the capabilities of their teams.

“We are using AI to elevate workers, not replace them,” he said.

“Our customers, many of them family-run, mid-sized businesses, can enable staff to act strategically. Pronto Software can work with customers to build and deploy agentic AI that not only informs, but acts on the information, unlocking real business value without compromising security.

“With the new integration between IBM watsonx and Pronto Xi, workers can ask a question in plain English and instantly receive forward-looking insights that support smarter decisions.”

IBM Australia MD Nick Flood said the collaboration highlights the power of AI when designed with trust and purpose.

“Our agreement with Pronto Software goes beyond technical integration; it reflects a shared commitment to client value, security and continuous innovation,” he said.

“With watsonx.ai at the core of their AI offering, Pronto Software is now positioned to deliver a new generation of AI-powered ERP services driving business insights, operational efficiency and differentiated client experiences.”