For many MSPs and resellers, managing cybersecurity has become a juggling act, patching together vendors for endpoint protection, cloud security, mobile threat defense, vulnerability management, and more. Oftentimes, MSPs rely on solutions from multiple vendors, which adds unnecessary complexity, increases overhead, and creates potential blind spots attackers can exploit. As client expectations grow and threats become more sophisticated, the cost of managing that complexity continues to rise.
This is why organisations seek Managed Detection and Response (MDR) service providers to enhance their security postures, reduce false positives and fortify their threat detection, investigation, and response capabilities. This is where ESET MDR comes in.
One Platform, Full Coverage
ESET PROTECT MDR delivers a comprehensive cybersecurity package, offering always on protection, 24 hours a day, 365 days a year. This includes modern protection for endpoints, email, and cloud applications, vulnerability detection and patching, and managed threat monitoring, hunting, and response. For enterprises, ESET PROTECT MDR Ultimate offers continuous proactive protection and enhanced visibility, coupled with customised threat hunting and remote digital forensic incident response assistance.
While many MSPs juggle multiple cybersecurity tools from different providers, ESET offers a unified platform with core protections built in from the start. This reduces complexity, streamlines support, and strengthens your overall security posture, all while delivering a smoother experience for customers.
To ensure MSPs and customers stay ahead of the threat landscape, ESET recently introduced Ransomware Remediation, a feature that detects malicious encryption and rolls back affected files in real time. Unlike solutions relying on Shadow Copy, often targeted by attackers, ESET’s Ransomware Remediation uses proprietary technology for greater resilience. Working with Ransomware Shield, it stops ransomware attacks quickly and minimises disruption for MSPs and end users. Included at no extra cost for new and existing ESET PROTECT MDR and MDR Ultimate customers, this underscores the value of ESET’s subscription model.
Fastest Time to Detect & Respond
ESET’s MDR services ensure organisations of all sizes and cybersecurity maturity to stay one step ahead of all known and emerging threats, effectively closing the cybersecurity talent gap, and facilitating expert consultations for incident management and containment in a fully managed experience. Their MDR services also offer a remarkable 620-minute Mean Time to Resolve (MTTR) cybersecurity incidents.
Meet Compliance and Regulatory Requirements
ESET MDR helps tackle zero-day cyber attacks, those that take advantage of an unknown or unaddressed security flaw, making it an ideal solution for meeting cyber insurance requirements. Endpoint Detection and Response (EDR), Extended Detection and Response (XDR) and MDR are becoming critical components of cybersecurity insurance programs and broader compliance frameworks.
ESET Inspect, the XDR-enabling component of the ESET PROTECT Platform, provides anomaly detection, risk assessment, incident response, investigations, and remediation. It allows incident responders to monitor and assess activity across the network and connected devices, while also supporting automated remedial actions when needed. With 800+ (and growing) detection rules, ESET enables comprehensive and proactive threat hunting.
ESET PROTECT MDR is Designed with MSPs in Mind
ESET recognises the growing pressures facing MSPs who must balance the critical task of securing clients’ complex IT environments with their own business growth and operations. With threat actors ramping up supply-chain attacks and exploiting MSP tooling, MSPs too find themselves fixed in the crosshairs of cybercriminals, not just as potential victims, but as potential criminal accessories.
To support MSPs in fulfilling their security responsibilities, ESET’s MDR is purpose-built for MSP environments. It delivers a single, unified security service available 24/7, designed to protect both MSPs and their clients.
ESET has also built its platform with flexible licensing, multi-tenant management, and a robust partner program, integrations with leading RMM and PSA tools, making it easy for MSPs to onboard clients, scale operations, and grow recurring revenue. Whether you're supporting five clients or five hundred, ESET’s platform adapts to your business,not the other way around.
And because ESET is privately owned, with zero outside investors, it answers to its partners, not shareholders. That independence means long-term stability, transparent pricing, and a true partner-first mindset. It also enables a level of responsiveness and product focus that’s often missing from larger, publicly traded security vendors.
Learn more about ESET’s MDR service here.
Learn more about ESET’s partner program here.
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