NextDC
Publicly listed Australia provider NextDC prides itself on technical innovation.
“We have a number of what we believe to be technical innovations that put us right at the top of the list when it comes to the most advanced data centres in this country,” says the company’s general manager, national partnership strategy, Steve Martin. These include diesel-rotary UPS systems that power both the racks and the cooling systems 100 percent of the time, helping to ensure NextDC can meet its 100 percent up-time guarantee to customers.
A guarantee is all very well, but calling in the lawyers to negotiate a penalty after you’ve suffered a multi-hour outage doesn’t help your cashflow. You need to know that you can trust your vendor to deliver, and the team at NextDC believes it has earned that trust.
“We have five data centres, and over the last five years we’ve not had one minute of downtime across any of those five data centres,” says Martin. While past performance is no guarantee of future performance, Martin encourages prospective customers to visit the NextDC facilities to see for themselves how NextDC manages its operations.
NextDC also focuses on the ICT market, with a strong channel program. “We do not compete with our channel partners,” Martin says. “NextDC does not operate a managed service or a hosted service. We don’t operate a cloud. We don’t operate any of the sorts of services that would compete with our partner ecosystem. We believe it’s the job of our partners to build and offer any of those types of services to their customers.”
Martin’s top tip for evaluating a co-location provider is to see it for yourself. “A data centre decision is a long-term decision. It’s a partnership that will last for many, many years.
“It’s important to physically take the time to have a look, and really get an understanding of what the differences are between the different data centres that are offering services in the marketplace.”
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