centre

Primus completes data centre upgrade

Primus completes data centre upgrade

Telecommunications provider, Primus Telecom, has announced the completion of its Melbourne data centre upgrade.
Staff Writers Apr 7 2008, 4:04PM Collaboration
Contact centres: Evolution

Contact centres: Evolution

To meet customer demand and compete with other businesses, call centres have undergone a shift in function from the provision of basic product support to delivering more holistic customer care.
Liz Tay Apr 1 2008, 8:17AM Collaboration
PCs take centre stage in home cinemas

PCs take centre stage in home cinemas

A multitude of non-PC devices are expected to play a role in the connected living room of the future, but this does not mean that the PC will fade away.

Clement James Mar 26 2008, 7:09AM Hardware
IBM plans Dublin computing centre

IBM plans Dublin computing centre

IBM revealed its plans to build a cloud computing centre in Dublin.

Shaun Nichols Mar 22 2008, 2:20PM Hardware
Fujitsu goes green with data centre upgrade

Fujitsu goes green with data centre upgrade

With an eye on reducing its environmental burden and its customers’ carbon footprint, Fujitsu Australia and New Zealand has upgraded its data centre in Homebush, Sydney.
Liz Tay Mar 11 2008, 8:05AM Hardware
Opinion: Is Touchbase implementing a new call centre for Kaz?

Opinion: Is Touchbase implementing a new call centre for Kaz?

Rumours are swirling in the industry that voice and data integrator, Touchbase has signed on to implement a call centre for Telstra’s services division, Kaz.
Lilia Guan Jan 17 2008, 3:39PM Collaboration
Adam Internet to complete $1.5M call centre improvements by Christmas

Adam Internet to complete $1.5M call centre improvements by Christmas

With the festive season just around the corner, South Australian Internet Service Provider (ISP), Adam Internet, is dertmined to have its $1.5 million customer service upgrade completed before the holidays.
Staff Writers Dec 21 2007, 10:06AM Collaboration
Virtual answer to swelling data centre

Virtual answer to swelling data centre

Office supplies firm turns to VMware to control spiralling data requirements
Trevor Treharne Oct 29 2007, 4:45PM Collaboration
Data centre carbon emissions soar

Data centre carbon emissions soar

Data centres account for around a quarter of all IT industry carbon emissions, according to a new report from Gartner..
Iain Thomson Oct 11 2007, 2:30PM Hardware
Intel touts virtualisation as the 'data centre OS'

Intel touts virtualisation as the 'data centre OS'

Virtualisation will enable a new "data centre operating system", according to Pat Gelsinger, Intel's senior vice president for enterprise systems.
Tom Sanders Sep 13 2007, 7:04AM Software
Equinix invests $5m in Sydney IBX data centre

Equinix invests $5m in Sydney IBX data centre

Equinix has announced that it is investing $5 million to expand the capacity of its Sydney-based Internet Business Exchange centre.
Staff Writers Nov 9 2006, 5:01PM Collaboration
Equinix to provide data centre to ISPhone

Equinix to provide data centre to ISPhone

ISPhone Australasia has selected Equinix’s Sydney Internet Business Exchange (IBX) data centre as a core hub for its IP networks and network exchange services.
Staff Writers Sep 26 2006, 1:58PM Collaboration
Commander reviewing staff numbers

Commander reviewing staff numbers

Commander will review its staff numbers over the next four months in order to determine any overlap following its purchase of Volante, according to company boss Adrian Coote.
Lilia Guan May 16 2006, 3:17PM Collaboration
Fujitsu increases vendor partner support

Fujitsu increases vendor partner support

Fujitsu is seeking to increase support to its vendor partners with the announcement of a new APAC Product Integration Support Centre.
Tim Lohman Nov 8 2005, 1:35PM Collaboration
BEA opens Sydney test centre

BEA opens Sydney test centre

Enterprise software vendor BEA Systems has opened a solutions centre in Sydney in a joint effort between BEA, HP, Intel, EMC and Macromedia.
Staff Writers May 4 2005, 4:01PM Software
Optus to establish Indian call centre

Optus to establish Indian call centre

Telco Optus this week confirmed plans to establish call centre operations in India.
Staff Writers Nov 18 2004, 12:00AM Collaboration
Local call centre operations ready to spend

Local call centre operations ready to spend

An industry-sponsored study has claimed the Australian call centre market is set for expansion, with 62 percent of local call centres signalling plans to increase operations in the next 12 months.
Fleur Doidge Oct 8 2004, 12:00AM Collaboration
Windows Media Centre PCs will launch without EPG [updated]

Windows Media Centre PCs will launch without EPG [updated]

With the long awaited launch of Windows Media Centre PCs set to take place later this month, Microsoft launch partner HP has confirmed that one of the key features -- the Electronic Program Guide -- will not be ready at launch.
Sarah Stokely Sep 16 2004, 12:00AM Hardware
Forty-seat IP-based contact centre straddles Tasman

Forty-seat IP-based contact centre straddles Tasman

Voice and data integrator BTAS has completed an IP telephony, 40-seat contact centre deployment straddling the Tasman sea for travel agent Globus & Cosmos.
Fleur Doidge Jul 27 2004, 12:00AM Mobility
CRN Test Centre review: Windows XP Service Pack 2: Install with care

CRN Test Centre review: Windows XP Service Pack 2: Install with care

The real surprise with Microsoft Windows XP Service Pack 2 isn't potential compatibility issues, but the mayhem that can occur when SP2 is downloaded onto a system.
Frank J. Ohlhorst , Vincent A. Randazzese Jul 26 2004, 12:00AM Software

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