avaya

Distribution Central picks up Cytrack

Distribution Central picks up Cytrack

Cytrack heads into Distribution Central's Unity Systems business unit.
Lilia Guan Aug 4 2009, 2:34PM Software
Avaya finally puts up for Nortel

Avaya finally puts up for Nortel

Nortel has officially announced the sale of its Enterprise Solutions Business to Avaya for US$475 million.
Lilia Guan Jul 21 2009, 3:28PM Collaboration
Macquarie University rolls out Avaya IP Telephony

Macquarie University rolls out Avaya IP Telephony

NSC rolls out new telephony smarts at Sydney-based university.
Staff Writers Jul 16 2009, 3:22PM Software
Avaya revamps customer service agent tool

Avaya revamps customer service agent tool

New one-X Agent desktop application could boost staff productivity.
Phil Muncaster Jul 15 2009, 8:51AM News
Ex-SAP/BO VP joins Avaya A/NZ

Ex-SAP/BO VP joins Avaya A/NZ

Rob Wells joins Avaya as its managing director for Australia and New Zealand.
Lilia Guan Jun 26 2009, 2:59PM Software
Vision Australia sees contact centre with NSC

Vision Australia sees contact centre with NSC

Australian voice integrator, NSC, has been selected by Vision Australia to design and implement the communications infrastructure for its national contact centre based in the Sydney suburb of Enfield.
Staff Writers Jun 3 2009, 2:31PM Services
Avaya: 'Good reason' to tempt Nortel partners

Avaya: 'Good reason' to tempt Nortel partners

CRN speaks to Andy Hurt, acting managing director for Avaya South Pacific about the vendor's reasons for going after another vendor's channel partners.
Lilia Guan Jun 1 2009, 9:30AM Collaboration
Avaya buys NZ's Agile Software

Avaya buys NZ's Agile Software

Avaya has acquired Agile Software NZ Limited, the developer of the Avaya Contact Centre Express product for mid-size enterprises.

Lilia Guan May 29 2009, 1:42PM Software
Avaya goes after Nortel's channel partners

Avaya goes after Nortel's channel partners

Global contact centre vendor has put together incentives to attract Nortel resellers to its Avaya Business Partner program.
Lilia Guan May 28 2009, 9:35AM Collaboration
Avaya silent on Nortel buy-out rumours

Avaya silent on Nortel buy-out rumours

Avaya has remained coy on industry rumours that it's interested in buying Nortel's enterprise division, but an analyst believes a combined company would pose a serious challenge to Cisco.
Lilia Guan Apr 15 2009, 3:36AM Collaboration
NSC deploys Verint for HCF

NSC deploys Verint for HCF

NSC Group has deployed Verint speech analytics within the contact centre of health fund, HCF.
Staff Writers Apr 1 2009, 9:35AM Collaboration
Avaya expands channel existence in 2009

Avaya expands channel existence in 2009

Jenny Eagle catches up with Avaya's Andy Hurt to discuss the company's channel program for this year including its new partnership with Distribution Central.
Staff Writers Feb 19 2009, 10:00AM Strategy
Distribution Central's UC business unit live

Distribution Central's UC business unit live

Distribution Central's unified communications business unit - Unity Systems - is now officially available to its resellers.
Jenny Eagle Feb 10 2009, 3:10PM Services
Avaya seeks Distribution Central for new channel push

Avaya seeks Distribution Central for new channel push

Avaya has appointed distributor, Distribution Central, as part of its new channel initiative in Australia.
Jenny Eagle Feb 6 2009, 2:58PM Strategy
BT named Avaya Platinum partner

BT named Avaya Platinum partner

BT has been appointed platinum channel Business Partner for Avaya in Asia Pacific.
Staff Writers Feb 3 2009, 4:46PM Collaboration
Avaya triples its channel team in Australia

Avaya triples its channel team in Australia

Avaya has tripled its local channel team over the last three months to support its channel-centric go-to-market model in Australia.
Staff Writers Jan 28 2009, 11:04AM Collaboration
Former Cisco vice president joins Avaya

Former Cisco vice president joins Avaya

Avaya has appointed Kevin Kennedy as its new president and CEO.
Staff Writers Jan 7 2009, 8:17AM Collaboration
NSC flies with Virgin Blue

NSC flies with Virgin Blue

NSC has beaten the likes of Cisco and Nortel to win a supply contract with Virgin Blue.
Lilia Guan Sep 8 2008, 1:51PM Software
AGL Energy uses SAP, Avaya and AMC to keep customers happy

AGL Energy uses SAP, Avaya and AMC to keep customers happy

AGL Energy has chosen to go with a mixed bag of Customer Relationship Management (CRM) suppliers in a bid to improve its customer service management.
Lilia Guan Jun 26 2008, 3:05PM Collaboration
Avaya to supply products faster to Aussie channel

Avaya to supply products faster to Aussie channel

Business communication vendor, Avaya, has built a finished goods distribution centre in Singapore as part of its new supply chain management strategy for Asia Pacific.
Lilia Guan Jun 17 2008, 12:26PM Hardware

Log in

Email:
Password:
  |  Forgot your password?