WA local government looking for MS 365 solutions provider

The Shire of Halls Creek (SoHC), a remote local government in Western Australia, has released a tender to replace its "fragmented and outdated systems" with an integrated Microsoft 365–based environment.

The purpose of the procurement is to engage a provider to design, configure, and implement a suite of Microsoft Power Platform solutions, SharePoint Online intranet, supporting workflows, and reporting dashboards.

The goal is to digitise a minimum of 75% of the Shire’s core operations within 18–24 months, reducing manual processes, improving compliance with WA Local Government legislation and audit standards, and providing a secure, scalable platform for service delivery.

The selected supplier will be required to deliver end-to-end solutions across governance, finance, regulatory services, infrastructure, community development, and executive management functions.

SoHC said the procurement is essential to strengthen data integrity, governance, and decision-making while also embedding automation, risk management, and accountability into everyday workflows that provides essential services, infrastructure, and governance to the community.

At present, SoHC operates within an ICT environment that is fragmented and heavily reliant on manual processes.

Business systems lack integration, automation, and compliance features, resulting in inefficiencies, increased administrative burden, and exposure to risks such as audit non-compliance and governance gaps.

Staff are also constrained by limited access to reliable data and inconsistent workflows, which impacts decision-making and service delivery.

Integration with SharePoint and other statutory systems (e.g., Magiq for recordkeeping, Synergy for purchase orders) will be critical, if compatible.

The supplier must also provide training and change management to ensure adoption by Shire staff, recognising that IT capability across the organisation is variable and ongoing support will be necessary.

The SoHC anticipates the development and implementation of the integrated ICT platform to occur over an 18–24 month period, commencing in December 2025 following contract execution).

The tender closes at 4:00 PM (WA time) on Friday 3 October 2025.