Sydney MSP develops voice calling for Microsoft Teams

Sydney-based MSP CommsChoice has launched its own voice calling solution for Microsoft Teams and Office 365.

CommsChoice’s Teams SIPConnect adds voice calling to Teams’ cloud productivity and collaboration apps, which includes chat, video conferencing and meeting broadcast capabilities.

The company said the service is an opportunity to secure more business customers as they start to retire legacy PABX systems and move to the cloud.

The service will be available to the public at the end of February, and will later extend to include native PSTN calls from Office 365. It will initially be available to CommsChoice’s ANZ and Singaporean customers.

The company said it will sell Teams SIPConnect as a standalone offering, not requiring customers to migrate their Office 365 licensing away from their current provider.

Ten customers with more than 5000 users have been trialing the service since November 2018, with more customers agreeing to enter further proofs of concept.

“We are always looking for ways to improve our customers’ productivity using telecoms,” CommsChoice chief technology officer Tristan Plummer said.

“We know that people want to see a truly unified collaboration experience and that is now possible with Office 365 and Teams SIPConnect.”