Q&A: SuiteCloud Connect for SAP

CRN: NetSuite takes a suite approach, why best of breed now
For most companies using this integration, it's not a matter of using a "best of breed" solution, but rather "suite-to-suite" integration between a corporate parent and smaller division. 

Customers can use NetSuite ERP, CRM and E-commerce and still integrate with the parent companies financial operations. 

In other cases where customers use only one component of NetSuite (like ERP or CRM), they are trying to address their near term business issues first and evolve to a suite over time as needed.

This approach requires ensuring NetSuite integrates with other systems that the customer has invested in such as SAP.

CRN: Did you build the Connector
Based on extensive work with customers, NetSuite built the connector offering by combining industry-standard web-services APIs, NetSuite's own NS-BOS development platform, and professional services best practices.

CRN: How are you selling SuiteCloud Connect for SAP and NetSuite OneWorld for SAP
NetSuite OneWorld for SAP is sold by NetSuite sales teams through our normal direct channel to customers and is also available through NetSuite resellers who are authorised for the NetSuite OneWorld product line. 

The SuiteCloud Connect for SAP integration offering is sold and managed by the NetSuite professional services organisation but channel partners can either engage with NetSuite to offer this to their customers, or leverage their own best-practice expertise using the SuiteCloud platform to achieve the same result.

CRN: How is SuiteCloud Connect for SAP delivered
Delivery is performed by the NetSuite professional services organisation. The integration is delivered as a cloud service, ensuring the most cost-effective SaaS-based delivery of the solution.

CRN: Who provides implementation services and support
NetSuite professional services organisation and NetSuite customer support.

CRN: Do you have any customers that are using this? If so, please name a few
We have several customers either using the integration now or in the process of implementation. Some of them will be available to speak after they go live.  

CRN: Do you think SAP will react negatively towards this? If so, why
We believe that SAP recognises the value of this integration for divisions and subsidiaries of its large customer base.  

NetSuite OneWorld for SAP validates the interoperability of two powerful ERP systems, one designed for larger multinational enterprises and the other designed for its smaller subsidiaries and divisions that prefer a SaaS-based operational model that provides more flexibility and customisation for unique operational requirements. 

Many organisations, large and small, leverage software solutions from different vendors based on the needs of the specific business unit. 

CRN: Are the offerings available globally
Yes, NetSuite OneWorld for SAP and SuiteCloud Connect for SAP are available globally for any organisation that requires integration with the SAP platform.

CRN: What's the pricing for NetSuite OneWorld for SAP and SuiteCloud Connect for SAP
NetSuite OneWorld for SAP has a base price of $3,999 per month for up to 10 subsidiaries and per user pricing of $199 per month in the US.   

SuiteCloud Connect for SAP is custom priced based on each client's needs.