Balranald Shire Council, a local government authority in the Riverina region of NSW, has issued a request for tender for the provision of managed services.
The Shire covers approximately 22,800 square kilometres but is home to only 2,600 residents across the townships of Balranald and Euston and the hamlets of Kyalite, Oxley, Hatfield and Penarie.
Looking after those 2,600 residents are approximately 77 council staff, most of whom are based at the Balranald Administration Centre, with others at the works depot, library and hostel.
The Council’s IT environment spans all these sites, with IT services currently handled by an incumbent MSP.
The environment includes Microsoft 365, Microsoft Azure and Microsoft Entra ID, as well as on-premises network infrastructure and NBN connectivity at all sites with 4G SIM failover capability at select locations.
End-user devices - including desktops, laptops, tablets, with approximately 60 managed endpoints - plus a PBX telephony system and core business applications including Practical Plus (finance/ERP), Content Manager (records), InfoCouncil (governance), NERA and ERAD (hostel clinical systems), ThreatLocker (application control) are also part of the environment.
The initial contract term is for three years, with Council reserving the right to extend the arrangement by mutual agreement for up to two further one-year periods.
Closing date for the tender is 2:00PM on June 26 2026.
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