Kinetic IT and the Western Australia department of education have jointly won the 'Innovation of the Year' gong at this year's ITSMF Australia IT Service Management Industry Awards.
The win comes as a result of their collaboration on the ICT Dashboard, which is aimed at improving the visibility of ICT service operations within schools across WA by allowing them to identify and where possible rectify issues in their own environment.
The national itSMF Industry Awards program is held annually and is aimed at recognising organisations that have achieved success through innovative and effective IT best practices.
Kinetic IT were also named as national finalists in the ‘Service Desk Team Project of the Year’ category for its service centre, and as a finalist with the department of education at the national iAwards.
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