Kaseya unveils 2025 enhancements with AI automation

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Kaseya unveils 2025 enhancements with AI automation

Kaseya has announced its northern hemisphere Spring 2025 release which features extensive artificial intelligence-driven capabilities designed to streamline operations for managed service providers and internal IT teams.

The new features focus on automating workflows, enhancing user experience, and strengthening security across Kaseya's portfolio ahead of its Connect event, where the company will reveal the next evolution of Kaseya 365.

"Each enhancement in this release is a direct response to the evolving needs of our customers, enabling them to work more efficiently, securely and profitably," Jim Lippie, chief product officer at Kaseya, said.

The release introduces several key improvements across Kaseya's product suite, with Cooper Copilot technology integrated throughout the ecosystem.

IT Glue now automates SOP creation, generating step-by-step standard operating procedures in real-time to streamline documentation and reduce manual effort for IT teams.

KaseyaOne delivers self-service billing control, allowing customers to manage payment methods and autopay preferences directly within the platform for improved visibility of their subscriptions.

Datto BCDR addresses infrastructure optimisation with one-click disaster recovery cleanup, enabling users to instantly clear active recovery resources in Datto Cloud to improve restore performance.

The integration between Datto Networking and Datto RMM brings SafeCheck, a feature enabling multifactor-authenticated endpoint access without enterprise-level complexity.

Global teams benefit from multilingual AI support in BMS and Vorex, with Cooper Copilot automatically detecting user language preferences to enable natural communication across diverse teams.

Datto Endpoint Backup introduces version-specific file restore capabilities, allowing users to recover exact file versions through a streamlined multi-version restore experience.

Kaseya serves as the parent company for numerous IT management solutions including ConnectBooster, Datto, Graphus, ID Agent, IT Glue, RapidFire Tools, RocketCyber, SaaS Alerts, Secure Payments, Spanning Cloud Apps, TruMethods, Unitrends and Vonahi.

 

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