Fast food chain takes a bite out of NetSuite OneWorld

The company plans to deploy the cloud computing solution across 30 subsidiaries regionally giving its Chinese division a consolidated view of business operations across 190 stores.

The roll-out is due to be completed this month, August 2009.

Jollibee's U.S. subsidiary is currently using NetSuite for real-time financial reporting and plans to deploy more NetSuite OneWorld in the near future.

"NetSuite OneWorld gives us a way to deliver a standard platform across the organization in a timeframe and at a cost that supports our continued growth and development," said Ysmael Baysa CFO Jollibee.

With over 1,800 restaurants worldwide and nearly 200 stores opening each year, Jollibee has enjoyed dramatic growth since its humble beginnings as two ice cream parlours back in 1975.

In addition to its leading market share in the Philippines, the company operates 300 international outlets across Asia and the United States.

Geographic expansion, as well as the acquisition of high-profile brands such as DeliFrance, Greenwich Pizza and ChowKing, has given rise to siloed processes and data, fueling the need for an international business operating platform.

Jollibee's corporate headquarters uses Oracle for financial management and reporting, but the company decided that expanding Oracle to its international operations would be too costly.

Reporting and consolidation were managed over e-mail, making timely and informed decisions difficult. Processes were restrictive.

NetSuite OneWorld's built-in support for multiple currencies, multiple regions, subsidiary relationships and rapid deployment are ideal for a global, fast-growing business.

Because NetSuite OneWorld has the ability to integrate with Oracle, Jollibee's Manila headquarters can access real-time visibility into the core aspects of its Vietnamese operation, including granular performance analysis, online supply ordering, consolidated reporting and a complete audit trail.

Strengthened by the success of the Vietnamese pilot program, Jollibee currently plans to roll out NetSuite OneWorld across its Chinese operation before the end of the year, followed by Taiwan, the United States and other Asian markets.