National freight and logistics company Northline has signed a five-year infrastructure-as-a-service (IaaS) contract with Brennan valued at close to $5 million.
The deal would see Brennan provide hosted managed services (including servers) and a national private network linking all Northline offices, all from infrastructure hosted in Brennan’s Sydney and Brisbane data centres.
The service will replace Northline’s 16 ageing servers running Windows Server 2003 with Microsoft Windows Server 2010 software running on tier-one server hardware, the companies said.
Further, the service provides a VoIP network for Northline’s 300 office-based employees using Cisco Systems' Call Manager IP telephony system, with each receiving an IP-capable phone handset.
Northline has signed directly with Brennan, as opposed to linking with a partner under Brennan's IaaS channel program.
Northline chief executive Craige Whitton said the overhauled IT infrastructure would equip Northline to manage its business in a new way.
“It provides more streamlined communications within the business and out to our customers. It gives us more mobility at work: every employee will have their own portable phone number, so no matter where they are located within our national operations, our customers can get hold of them.
Whitton said the per-user, per-month deal allowed it to align its costs with seasonal changes in demand.
“The five-year contract should allow us to grow with them and them with us,” he said.
The staged implementation started with hosting in July, followed by telephony in August/September.
The final stages, which include on-line presence and videoconferencing, are due before the end of November.
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