Bank of Queensland hands four-year print deal to Lexmark

Lexmark has won a four-year managed print services deal with the Bank of Queensland, replacing a number of unnamed print vendors in the process.

The deal will see Lexmark work directly with the bank without a channel partner involved, a bank spokesperson told CRN.

The bank previously had a fragmented environment where a number of vendors were involved, but would not name the previous suppliers.

“This was an opportunity to consolidate those arrangements and provide a more efficient service that better meets the Group’s ongoing needs,” the spokesperson said.

The win follows Lexmark’s involvement in the bank’s “quest” for a paperless workforce, delivering services to the bank’s state-of-the-art Brisbane headquarters, dubbed the BOQ Village.

The new managed print services deal will now see Lexmark deliver business assessments, infrastructure and process optimisation, asset management, proactive consumables management, maintenance services, onsite valet services, software solutions, reporting and governance.

The deal covers client and back office solutions through BOQ’s national branch network, customer contact centres and all corporate offices.

Lexmark claims the bank will save up to two million pages per year using its Print Management product.