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Apple agrees to two-year warranties after ACCC wrist slap
19 December 2013
Apple Australia has been reprimanded by the competition watchdog for misleading customers around their rights to refunds or repairs for products.
The Australian Competition and Consumer Commission (ACCC) investigated Apple’s behaviour around consumer rights and found it had made a number of false and deceptive representations to some customers about whether they were entitled to a refund, replacement or repair.
It found Apple had told the customers it did not need to provide any recompense, despite such remedies being covered by consumer guarantees in Australian Consumer Law.
Read the full story here
19 December 2013
Apple Australia has been reprimanded by the competition watchdog for misleading customers around their rights to refunds or repairs for products.
The Australian Competition and Consumer Commission (ACCC) investigated Apple’s behaviour around consumer rights and found it had made a number of false and deceptive representations to some customers about whether they were entitled to a refund, replacement or repair.
It found Apple had told the customers it did not need to provide any recompense, despite such remedies being covered by consumer guarantees in Australian Consumer Law.
Read the full story here
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