Videos

Saving clients a day a week with automation

Saving clients a day a week with automation

We hear from Nick Beaugeard about an automation implementation that has had a very real impact on staff at customer IMF Group. Direct from CRN Pipeline 2024!
Staff Writer Sep 3 2024, 4:25PM
Cyber awareness: You didn't tick the box.

Cyber awareness: You didn't tick the box.

"I was having a conversation with an insurance broker the other day..." — Brendan Gibson wanted to know what a typical cybersecurity discussion is like. Direct from CRN Pipeline on the Gold Coast!
Sep 3 2024, 4:23PM
Alliances Manager: Not a job you hear about in school

Alliances Manager: Not a job you hear about in school

Frances Demetriou spoke with CRN about her journey to Alliances Manager in the IT channel. Direct from CRN Pipeline on the Gold Coast!
Staff Writer Sep 3 2024, 4:20PM
Insurance: Supporting MSPS & Understanding liabilities

Insurance: Supporting MSPS & Understanding liabilities

Tim Stephinson talks insurance at CRN Pipeline on the Gold Coast!
Staff Writer Sep 3 2024, 4:13PM
Bringing efficiency gains to food manufacturing

Bringing efficiency gains to food manufacturing

CRN spoke with Milan Rajkovic about serving their niche client base. Direct from CRN Pipeline on the Gold Coast!
Staff Writer Sep 3 2024, 4:11PM
Repeatable workflows removing friction for customers

Repeatable workflows removing friction for customers

Turning fragmented software experiences into a single natural language interface is one way Barhead Solutions will be implementing AI for customers, according to John Orrock. Direct from CRN Pipeline 2024!
Staff Writer Sep 3 2024, 4:06PM
Serving public & Private sectors "Proud to be sovereign

Serving public & Private sectors "Proud to be sovereign

Digital61 "embed simplicity" within implementations for customers, according to Sunny Bhatia — whether it's work for government or enterprise. Direct from CRN Pipeline on the Gold Coast!
Staff Writer Sep 3 2024, 4:02PM
Copilot education: Which Copilots, when.

Copilot education: Which Copilots, when.

Hear from Chris Greatrex — direct from CRN Pipeline — about matching the right Copilot to customers' needs.
Staff Writer Sep 3 2024, 3:59PM
Not-for-profit & SMB: Same priorities different budgets

Not-for-profit & SMB: Same priorities different budgets

With directors' responsibilities around cybersecurity in focus, priorities for large enterprise, SMBs and not-for-profits aren't dissimilar, says Steven Gray MAICD — direct from CRN Pipeline on the Gold Coast!
Staff Writer Sep 3 2024, 3:50PM
Our website says 10% of what we actually do

Our website says 10% of what we actually do

Rohan Milne tells CRN a rebranding approaches as they push their ESG offerings, edge and AI capabilities — direct from CRN Pipeline
Staff Writer Sep 3 2024, 3:46PM
Tailoring cloud costs for customers

Tailoring cloud costs for customers

Direct from CRN Pipeline – Faith Rees discusses tailoring cloud costs for customers, and the intersection of finance & IT.
Staff Writer Sep 3 2024, 3:02PM
Growing into a multi-national

Growing into a multi-national

Chuong Mai-Viet of Fuse Technology tells CRN about their growth in Asia and North America. Direct from CRN Pipeline on the Gold Coast!
Staff Writer Sep 2 2024, 3:54PM
Ericom's Kyle Page on AI's impact on staff

Ericom's Kyle Page on AI's impact on staff

Costs and employee benefit discussion.
Staff Writer Aug 29 2024, 3:45PM
Upgrading the AEC in time for a referendum

Upgrading the AEC in time for a referendum

Switch Connect's project for the AEC is a finalist at the crnimpactawards being held tonight on the Gold Coast. Rohan Milne tells CRN "they took a 20-year leap in technology..."
Staff Writer Aug 29 2024, 11:11AM
N-able: Challenges in Acquiring and Retaining Customers

N-able: Challenges in Acquiring and Retaining Customers

Matthew Drake, lead for the N-able team for APAC, identifies challenges MSPs face in acquiring and retaining customers, emphasizing the importance of proving value during QBRs and exploring co-managed services and networking as growth strategies. #CustomerAcquisition #MSP #Nable #Networking
Jul 4 2024, 2:16PM
N-able's Key Solutions

N-able's Key Solutions

Matthew Drake, lead for the N-able team for APAC, highlights N-able's comprehensive range of remote monitoring and management solutions and robust security offerings like mail filtering, password management, EDR solutions, and backup solutions. #RemoteManagement #SecuritySolutions #Nable #MSP
Jul 4 2024, 2:08PM
N-able: Key Takeaways for MSPs

N-able: Key Takeaways for MSPs

Matthew Drake, lead for the N-able team for APAC, shares key insights for MSPs, including leveraging partnerships for navigating technology adoption and learning from industry networks to drive business efficiencies and growth. #BusinessGrowth #MSP #Nable #TechnologyPartnerships
Staff Writer Jul 4 2024, 1:54PM
N-able: AI and Automation in MSPs

N-able: AI and Automation in MSPs

Matthew Drake, lead for the N-able team for APAC, discusses how AI and automation streamline MSP operations, allowing employees to upskill and focus on critical tasks like security management, which helps attract top talent. #AI #Automation #MSP #Nable
Staff Writer Jul 4 2024, 1:46PM
Platinum Technology readies clients for Copilot

Platinum Technology readies clients for Copilot

Hear from Steve Raw, Director of Technology, Platinum Technology, discussing their approach to Microsoft Copliot
Staff Writer Jun 27 2024, 8:51AM
Scaling with AI and Automation

Scaling with AI and Automation

Daniel Goldsmith, Executive for Halo PSA in the APAC Region, highlights how AI and automation are key to scaling your MSP. By reducing operational friction, saving time and costs, and reallocating resources to growth areas, standardised processes are essential for effective automation implementation.
Staff Writer Jun 21 2024, 9:47AM

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